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Move Revolution Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Smooth experience - Move Revolution were friendly, helpful and available.

Reply from agent

Thank you James for your five star review.

1.00 /5

The company is appalling, our late father had been renting for 7/8 years nothing was done ever to improve the home and no changes was done since the landlord brought the home and when my father died they kept over 3k in deposits and hidden costs.. there’s reasons are hurrendous! Please always take pictures and always email them for a paper trail never call

Reply from agent

We were so sorry to read your review, and send our condolences on the passing of your father. We appreciate this is a very difficult time. All deposits for private rental properties are registered and held by an independent government regulated scheme. The scheme used by Move Revolution Lettings is DPS, they are a third party adjudicator who independently reviews all evidence submitted at that the end of a tenancy, and they are responsible for making a full and final decision on a deposit return and any deductions requested. Move Revolution Lettings role in this process is purely to submit the check out report and any supporting documents on behalf of the landlord. We would like to reiterate we are not involved in any decision making at all regarding the deposit return or any deductions. We have taken your review seriously and looked into the situation, it would appear that the amount for the deposit you have noted above is not what we had deposited with the DPS, if you would like further clarity on this situation please do get in contact with us and we will be happy to help.

1.00 /5

Great service to start with. Unfortunately they favour the landlord when it comes to the end of letting, as it favours both their interests. Beware.

Reply from agent

Thank you for sharing your review with us, we pride ourselves on our customer service and we are obviously disappointed to see you have given us one star. Our end of tenancy procedure is fully regulated by a government scheme. Our role in this process is to provide the independent adjudicator with check our report and any supporting documents, so that they can make a full and final decision. Move Revolution Lettings are not involved in any decision making we are purely acting as a facilitator between the landlord and tenant via the Government regulated scheme (DPS). We hope this clarifies the situation, should you require any further assistance please don't hesitate to get in contact with us.

1.00 /5
20.11.2020

We have bought three houses in the past with other estate agents no problems. We were told as buyers that the sellers were not accepting any higher offers because they liked the family they were selling too and would not let us make a higher offer, we found this strange. So we contacted the owners directly and they said they would consider higher offers. That was the first lie by move revolution Haywards Heath. Then the owners got in contact with us to see if the estate agent had contacted us. We had received no communication from move revolution and all previous communication had been by phone prior. The sellers got the agents to call us and the second lie they told us was that they had accidentally put our email address in incorrectly. But we know this not to be true as when you send an email to a incorrect address you get a notification email to say it has not been delivered. They undervalued our own property by £25,000 as we had two further valuations from local established agents. I wouldn't touch this agency with a barge pole to buy or sell. They give good agency's a bad name.

1.00 /5
15.10.2019

Poor service. For 3 months we have a window that doesn't close meaning water floods in whenever it's windy and it's constantly cold. No updates, constantly having to chase. We currently have cling film tapped over to help protect the landlords apartment from water damage from the rain. Personally, if you're looking to let out your investment property I would go elsewhere.

Reply from agent

*** This complicated situation has now been resolved. This was a new build flat, the situation required assistance from the builders and specialist window supplier. ***

1.00 /5
01.10.2019

Don’t recommend this agency as they have miss represented a property that I wanted to purchase.

Reply from agent

Hi Alex, we are sorry to read this and sincerely hope you find a property to meet your requirements. If we can be of help with your search please just get in contact.

1.00 /5
16.06.2019

Poor service from Move Revolution. They didn’t contact unless phoned - emails were not answered. The representative who had all the interesting and unique details about the property left after a couple of weeks without a handover - we were not informed so email and phone calls ignored. There was no strategy to sell and the representatives who showed potential buyers were at times late and not prepared. Very disappointed.

Reply from agent

Hi. Nikki - as you can imagine it is very disappointing to read this. I (Nici Jordan, Marketing Director) am sending you a message via the message system (as part of this recommendations page). I would really appreciate undertstanding, and resolving t… See more

1.00 /5
11.12.2013
Contact details
Sales Phone:

01737 888220

Lettings Phone:

01737 888220

Lettings Email:

lettings@moverevolution.com

Opening hours
Monday-Friday: 08:00 - 08:00 Saturday: 08:00 - 08:00 Sunday: 08:00 - 08:00
Address

Vantage House, Mid Street, South Nutfield, RH1 4JY, UK, RH1

Welcome to Move Revolution Lettings. Letting a property can be hard work. From advertising the house or apartment and finding an appropriate tenant, to managing the tenancy and maintaining the property, it’s not an easy task to take on alongside your day job. Move Revolution are here to take the strain away. Thanks to our availability, we’re open 8am-8pm, seven days a week, we’re regularly on hand to help around a time that suits you. Our team are all based locally in the area they work in, so you can trust them to provide tenants with expert, local knowledge that is sure to have your property snapped up in no time.

Our team

Sarah Monckton

Property Manager

Freddie Holland

Lettings Negotiator

Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Manage / Negotiate
Property Brochure

No awards information available