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M & P Estates

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Just want to say thanks to Hannah, Victoria, Troy and Paul the managing director, as a matter of fact, the entire team. Incredibly communicative, professional, caring and certainly gave attention to details surrounding our circumstances. Just amazing! They put us first, its never about them, it’s always about us. My husband and I are truly pleased and appreciative. Our sale needed to be expedited without trading off the value and M&P ensured this for us. Paul, the managing director, visited my home, explained the options, made promises and over delivered on his promises. Fantastic! We had to get a new home with limited budget on a tight timescale and the team worked professionally with our solicitor to ensure that both our sales and purchase went through smoothly. We were kept informed throughout the process and Paul, the managing director was so understanding of our situation and ensured that the team fully understood the urgency as well. They were incredibly amazing to work with, a very happy team who were passionate about not just the job but went the extra mile to support us. Once again, a huge thanks to the team. Highly recommended. We are extremely happy that we went ahead with M&P Estates from the others that gave us quotes. Excellent fees, excellent service with high standards and professionalism. We got exactly what we paid for with an impressive turn around period. Thank you M&P Estates for a service well delivered.

Reply from agent

Thank you so much for taking the time to leave such a thoughtful and detailed review. On behalf of Hannah, Victoria, Troy, and myself, as well as the entire team at M&P Estates, we’re absolutely thrilled to hear about your positive experience with us. It was truly our pleasure to assist you, and we’re glad that we could meet your needs, particularly given the urgency of your situation. We always strive to go the extra mile for our clients, so it’s incredibly rewarding to know that you felt supported throughout the process. Your kind words about our professionalism, attention to detail, and commitment to putting you first mean the world to us. We’re especially happy to hear that we exceeded your expectations and were able to deliver on the promises made. The entire team worked hard to ensure your sale and purchase went smoothly, and we're grateful for the trust you placed in us during this important time. Thank you once again for choosing M&P Estates, and for your heartfelt recommendation. We wish you all the best in your new home and look forward to working with you again in the future if the opportunity arises! Warm regards, Paul & the M&P Estates Team

5.00 /5

Outstanding Service from a Trusted Local Estate Agent M&P Estates. We recently had the pleasure of working with M&P Estates, South Ockendon for the sale of our home in South Ockendon. This was not our first experience with Mr. Paul, as we had also purchased this property through them 10 years ago. Their consistent excellence over the years is truly commendable and their knowledge and expertise of Ockendon and surrounding area is unmatchable to any other estate agents. From the initial consultation to the final sale, M&P Estates demonstrated exceptional professionalism, expertise, and dedication. Their deep understanding of the local market and personalized approach made the entire process seamless and stress-free. They provided invaluable advice and support at every stage, ensuring we were well-informed. What sets M&P Estates apart is their unwavering commitment to their clients. Their sales team, especially Miss Hannah and Miss Victoria, are amazingly talented and helped seal the deal. They went above and beyond to market our property effectively, resulting in a swift and successful sale. Their communication was impeccable, keeping us updated with regular progress reports and promptly addressing any queries we had. We are incredibly grateful for the outstanding service provided by Mr. Paul Tobias, Hannah, and Victoria. Their integrity, reliability, and customer-focused approach make them a standout in the industry. We highly recommend M&P Estates to anyone looking to buy or sell property in South Ockendon or the surrounding area. They are truly a trusted partner in real estate. Thank you, M&P Estates and the whole team, for making our selling experience so positive and memorable.

Reply from agent

Thank you so much for your fantastic review! We're delighted to hear that you had such a positive experience with us again after 10 years. Your kind words about our team’s dedication and local expertise mean the world to us. We're thrilled to have made your selling journey seamless and successful!

5.00 /5

M&P estate agency is a family run business who are professional, caring, and have such great customer service skills. My estate agent was Hannah who went above and beyond to ensure the sale of my property went through and provided reassurance along the whole way. I would highly recommend this estate agency to anyone, as they provide a much better service then the likes of your main stream estate agencies.

Reply from agent

Dear Jessica, Thank you immensely for your glowing review! We're thrilled to hear about your positive experience with Hannah and the team. At M&P, we pride ourselves on delivering a personal touch and exceptional service. It's our pleasure to support our clients throughout their property journey. We're grateful for your recommendation and look forward to assisting you, your friends, and family in the future

5.00 /5
16.08.2024

Excellent customer service and communication

Reply from agent

Thank you for your kind words, Ruth! We're thrilled to hear that you had an excellent experience with our customer service and communication. Your feedback is greatly appreciated.

5.00 /5

Invaluable support from the start from Hannah from M&P estates. She was on the ball and really listened and made the process much easier, held my hand throughout. Really friendly and approachable, would recommend her especially if you are a first time buyer!

Reply from agent

Thank you for sharing your experience and for such lovely feedback about Hannah! We’re so pleased to hear she provided you with invaluable support and made the process easier for you, especially as a first-time buyer. She prides herself on being approachable and attentive, and it’s wonderful to see that reflected in your journey with us. Your recommendation means a lot to us, and I’ll make sure Hannah knows how much her efforts were appreciated. Wishing you all the best in your new home, and please don’t hesitate to reach out if we can help you again in the future! 🏡✨

5.00 /5
01.08.2024

I would to thank M&P estate agents they have been amazing. Hannah went above and beyond for us through our sale. It’s wasn’t the easiest sale for us. Hannah was always on the other side of the phone if needed to answer my 100 questions😂. She’s friendly and very professional. I’d also like to mention our progressor Troy was also amazing he was always keeping us updated with the sale and always on the other side of the phone when it was getting all too much. Overall the service we received was 10/10 Thank you guys 🥂

Reply from agent

Thank you so much for your kind words, Jade! We're delighted to hear that Hannah and Troy were able to provide such excellent service. We aim to maintain this high standard of service for all our customers. We look forward to assisting you in the future.

5.00 /5

It was a pleasure working with M&P Estates during our search for a new home. A special shout out to Hannah, who, from the very first viewing, was nothing short of amazing. Her professionalism and dedication were evident at every step, consistently going above and beyond to support my wife and me. Thank you, Hannah, for everything – you are truly a star! You played a pivotal role in ensuring this deal went through smoothly. To the entire M&P Estates team, our heartfelt thanks for your exceptional service. We couldn’t be happier with our new home! Afeez & Keji

Reply from agent

Thank you so much, Afeez & Keji, for your glowing review! We're overjoyed to hear about your positive experience with Hannah and M&P Estates. Delivering exceptional service and supporting our clients through every step of their journey is our top priority. Enjoy your new home, and remember, we're always here whenever you need us!

5.00 /5

M&P estate is a fantastic estate agent whether you are renting, buying or selling. I was renting with M&P estate for almost 3 years with no issues and repairs were done when needed. However, the landlord decided to sell the property with another agent. I became very anxious, spoke to Hannah, she gave some advice and I embarked on a mortgage journey. Hannah introduced me to the broker and the solicitor and the journey began. It took about 4 month. The support that I received from the whole team is second to none, thank you Troy and Elliott for the massive support and help in moving things along. Paul, thank you for your kindness. Hannah, my family and I are truly grateful for all the updates through calls and messages, for all the chasing on our behalf and for making the process a successful one. Hannah has the going the extra mile attitude which enhances her professionalism and client-centred approach.

Reply from agent

Thank you so much for your glowing review! We're thrilled to hear about your positive experience with M&P Estates. It's wonderful to know that our team, especially Hannah, Troy, and Elliott, were able to support you throughout your journey from renting to buying your own home. Your kind words about our responsiveness and dedication mean a lot to us. Hannah and the rest of the team are committed to going the extra mile to ensure a smooth and successful process for all our clients. We’re delighted that we could assist you and your family, and we hope you enjoy your new home. If you ever need any further assistance or have any questions in the future, please don't hesitate to reach out. Thank you once again for choosing M&P Estates and for sharing your experience! Best wishes, Paul

5.00 /5

After 9 years of renting with M&P estates we have moved. Our only big regret is having to leave Paul and his wonderful team. This was our first time with an estate agent and we got very lucky. They are supportive and very quick to respond to queries. Dave the inspector was very professional, friendly and unintrusive.Thank you Paul for everything!!!

Reply from agent

Thank you so much for your wonderful review! It was truly a pleasure having you as tenants for the past nine years. We're delighted to hear that you had such a positive experience with our team. Your kind words about our support and responsiveness mean a lot to us. I'll be sure to pass along your appreciation to Dave as well. We wish you all the best in your new home

5.00 /5

Hannah Tobias-Gibbons has been absolutely phenomenal whilst trying to hunt for the perfect place for my partner and I. She has gone above and beyond to deliver great customer service and answers any questions or queries rapidly! Thank you so much Hannah

Reply from agent

Thank you for your fantastic review! We're delighted to hear that Hannah Tobias-Gibbons provided you with exceptional service during your search for the perfect home. Hannah’s dedication to delivering outstanding customer service and her prompt responses to your questions truly reflect our commitment to our clients. I'll make sure to pass along your kind words to Hannah. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing M&P Estates, and we wish you and your partner all the best in your new home! Warm regards, Paul

Contact details
Sales Phone:

01708 851 999

Sales Email:

info@mpestates.co.uk

Lettings Phone:

01708 851 999

Lettings Email:

info@mpestates.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 17:00
Address

111 Daiglen Drive, South Ockendon, Essex, RM15 5EH, Southeast, UK, RM15

About

If you're looking to buy, sell or rent property in South Ockendon and you’d like a long-established, reputable estate agent, then you’re in the right place You can expect exceptional service, reliable communication, and trusted advice to help you find the perfect home. M&P Estates have invested heavily in the most up to date marketing tools and technology, such as microsites, FREE property websites with personalised virtual tours and more to make your property stand out from the crowd. We take pride in our customer service which is why we are the leading independent estate agent in the area. We have a wealth of experience of the local property market for both sales and lettings and are here to help make your moving journey less stressful. Established in 1999, we are a family run Estate and Letting Agency who pride ourselves on making moving more affordable for our customers. With clear, honest and concise communication to take the stress out of moving home. Our vision is to be recognised for being honest and transparent in all of our business transactions. To be trusted by our customers for delivering a brilliant service with value, this is achieved by effective communication, training, education and innovation. Our aspiration is to be the best Estate and Letting Agent in our area.

Our team

Paul Tobias-Gibbins

Rachel Thomas

Felicity Hall

Sarah Tobias-Gibbins

Lettings Manager

charlie brewster

Association of Residential Letting Agents
Guild of Professional Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available