Georgina Barnes was very helpful, but the move in wasn't great if I'm honest. I moved into a dirty room, with flies on the windowsill, dust all over, stains in the toilet and a mattress and bed that must be 15+ years old and is completely knackered! On complaining about the state of the furniture in the room, their reply was 'Well you've letted it as seen'. I'm sorry, but I don't know many people who will try out a bed on looking around a room. I then told them I have a bed myself and would like to swap it, to which the response was 'well you have to get rid of it yourself now'. Fantastic. I've got rid of the bed, but have had to use the same mattress for a couple of days. It's been severely itchy and I've now got a rash on my back/chest from it. The maintenance and upkeep of these shared houses, managed under CJ Hole are disgusting. It really does show why a Landlord should take charge of their own properties, as it reflects badly on them. I'm happy at least that the housemates are great and that after a bit of TLC and a new mattress, I'll be happy. I won't be using them again after this tenancy.

I was shocked with the service that I received from CJ Hole. We paid our deposit waited for a week to be told that we had lost the house and the landlord didn't want to deal with CJ Hole. I can not tell you how much of a waste of space this company is, if you read this review no matter how nice/cheap/perfect the house is do not go with this company they don't deserve it for there complete lack of ability to do the job that they claim their company does. Avoid at all costs.

CJ Hole nearly made us homeless after taking our holding fee without having the house secured or actually on their books! They took our money and did not send us any contracts so we repeatedly rang them requesting them. They repeatedly told us they would send them right away. Three days later we demanded the contracts to which they replied they had only a verbal confirmation from the landlord which then turned into no confirmation because the landlord no longer wanted to deal with them! If we did not contact CJ Hole they may have left it for days, with our money in their bank, wasting precious time as we needed to move in two weeks. Awesome work guys!

Our experience with C.J Hole as tenants in a property for sale has been terrible. The team is extremely disorganised and have on multiple occasions not notificatified or confirmed viewings with us as tenants and appeared unannounced. They have also not arrived for a viewing leaving us to show prospective buyers around the property after they waited outside for 20 minutes with no information from CJ Hole. We also received a letter from a perspective buyer asking for us to pass on his number to CJ Hole as they never responded to his phone calls to view the property. They seem to be extremely inadequate at their jobs and customer service.

Go on the land registry, download the ownership details of the property you are interested in, deal with the owner directly. Bypass this lazy, greedy useless agency.

Impossible to get a hold of. I've called them frequently over the past three days trying to get in contact with the lettings team but every time I get a voicemail. I've left 3 messages and still no one has got back to me.

As useful as a sieve to empty the water from a sinking ship. Never answer the phone, don't know how to sell a property or deal with a buyer. If you are selling with this mob then good luck... you'll need it.

Don’t let these people anywhere near your let. They are absolute amateurs…

Really poor communication, tried over multiple weeks to get through to them via the phone. No one ever answered, tried to contact them through Rightmove, via their website, nothing... Eventually go through to them on a different number, … More