Great service - made house buying hassle free! We are first time buyers and worked with Ashtons to purchase our first home in St Albans. The team (Louise Walker & Richard Fossey in particular) were great to work with. As first time buyers they helped us to navigate the process and were always on hand to help with questions. Louise was excellent in following up with solicitors further up the chain and helping to keep us up to date with all that was happening. Our experience with Ashtons was excellent and I would highly recommend them both as a buyer or seller - they are very professional from start to finish and most importantly.... they made the process hassle free...no mean feat!

Pleased to give Ashtons a very good rating after dealing with them on a rental property. Phillip, Brett and the team are professional, helpful and willing to put in the extra effort to stand out from the competition. Many estate / letting agents are far from their level.

Our initial experience of renting a property through Ashtons was seamless. Alexander, from the St Albans branch, is an asset to the company. He has been both professional and very responsive throughout the process. Thank you for your hard work and assisting us so effectively! Edit - Since our contract was started with Ashtons in April 2021, we have had nothing but stress trying to get rental property issues remedied. We are currently on our third property manager from Ashtons. Over 6 weeks ago we reported rising damp, severely high levels of moisture in the property (water pooling in window frames etc.), and black mould in the bedroom. This issue still hasn't been dealt with, and Ashtons are not proactively chasing our landlord for a response or for action to be taken. We have even attended the branch to raise the issue and it is not being addressed to the required standard. Update - Ashtons have since been prompt when discussing property issues with us. We have been made aware that there were some understaffing issues. These have since been rectified, and Ashtons are back to providing a great service - so much so that we have been viewing new rental properties with them!

Generally really helpful staff but an automated booking process that could perhaps be a little clearer.

Jamie and the guys did a great job renting our flat. Always speedy and responsive.PositiveProfessionalism

Great service

Great team, very friendly and honest. Helped with the purchase of my first home. I ended up doing three viewings of the place I bought and they were always quick to accommodate. Thank you.