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The Frost Partnership - Staines

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
10.04.2018
Excellent, professional service - highly recommended

As a buyer, I was extremely impressed with the level of service provided by Frost Partnership in Staines. I was in communication with Jamie, Andy and the team during the house buying process, which was not the most straight forward - lasting nearly a year and encompassing offers on two properties! There were many complexities including a breakdown in the chain but these were handled very well by Frost. I was kept up to date with developments over phone, email and text. Frost were professional at all times and did a good job managing all the moving parts of the purchase. There are an increasing number of online estate agencies but having an ongoing point of contact you can meet and build trust with made such a big difference. I would highly recommend Jamie and his team at Frost Staines.

5.00 /5

I purchased my house through Frost and they were excellent, if I ever move again I would definitely use them. I dealt with Daragh who was great at keeping me updated and chasing different parties when it felt like nothing was moving. I think the chain would have collapsed if it weren't for Frost's involvement.

5.00 /5
22.03.2018
EXCELLENT all round service!

Fantastic people to deal with. Thoroughly pleased with every aspect of the rental process. Trustworthy, calm and hard working people. I’m very happy and will be using their services again in the future.

5.00 /5
11.03.2018
Seemelss purchase and sale

Frost partnership ensured we achieved a purchase and sale within a timely manner to find the perfect home for us. Jamie and Andy were always willing to answer questions and queries. They were proactive with our sale keeping us updated all the time

5.00 /5
07.03.2018

Amazing, friendly and professional service. Would recommend Frost Partnership to all. They are blessed with very helpful staff especially John Day, we could not have completed our purchase without him. John has helped us every step of the way and bent over backwards without any fuss. Please do not hesitate to use Frost Partnership as it is truly recommended by us.

Reply from agent

Hi Maden, Thank you so much for taking the time to write this super 5* review and recommendation. We're delighted to hear that you have found The Frost Partnership team helpful throughout your purchase process, and have received outstanding service fro…See more

5.00 /5
27.02.2018

When your sale falls through at exchange and your agents have another buyer (ready to proceed) in 3 days... Excellent service and lovely people too.. :) Andrew Winderler, Andrew Holdsworth, Emma and the team in the Frost office, Amersham have been absolutely first class and I cant speak highly enough of them all. Thank you all again...

Reply from agent

Hi Becky, Thank you so much for taking the time to write this glowing 5* review. We're delighted that our Amersham team provided excellent service and managed to find you another buyer so quickly! We will pass your thanks on to the Amersham team and our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents

5.00 /5
08.02.2018

Our house was a difficult let and wasn't sure what to do with the property. Jill L at Frosts in Beaconsfield came up with a range of options and we agreed a particular route which I am pleased to say found a high quality tenant in the first 10 days.The handover coincided with our long term planned holiday timings and Jill and Frosts were excellent in organising cleaners, surveyors, gas men and handling any tenant queries. Service well beyond expectations. Brian Kane

5.00 /5
01.02.2018

My wife and I have been landlords for many years. Caroline Scott has always provided us with excellent service - emails and phone calls answered quickly in a friendly but professional manner. Caroline also has an enviable rapport with local tradespeople so repairs can be effected quickly at a reasonable cost.The Frost Partnership has a very good reputation in the local area. Highly recommended.

Reply from agent

Hi John, Thank you so much for taking the time to write this lovely 5* review. Your feedback is much appreciated. We will pass your message on to both Caroline and our senior management team. Best wishes to you and your wife.

5.00 /5
19.01.2018

Amazing service very professional and polite kept me up to date throughout the whole process and very quick purchase would definitely recommend this company for selling or purchasing a property very happy in my new home. Massive thank you to the sales team at Slough and although I work for the company this was a completely new experience for me as I work in the lettings department.

5.00 /5
23.12.2017

We recently purchased a property through Frost in Amersham. We were looking for a good few months and Emma was great throughout the whole process from viewing to exchange always keeping us informed as to where we were. I would not hesitate to recommend Frost and Emma on a job well done.

Reply from agent

Hi Daryl, Many thanks for taking the time to write this fantastic 5* review for our Amersham branch. We're delighted to hear that Emma provided you with excellent customer service, and will forward your comments to our senior management team for their information. Wishing you much happiness in your new home. Kind regards

Contact details
Sales Phone:

01784 464606

Sales Email:

staines@frostweb.co.uk

Lettings Phone:

01784 464606

Lettings Email:

staines@frostlettings.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

146-148 High Street, Staines upon Thames, Middlesex, TW18 4AH, South East, UK, TW18

Our Staines-upon-Thames Estate Agents office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure