We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

The Frost Partnership - Staines

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
04.09.2017

The biggest thank you to Pooja from the Slough branch. Her service went over and beyond, she was personable and attentive. Excellent experience, I would definitely recommend her to my friend and family ??

Reply from agent

Hi Roxanne, Many thanks for taking the time to write this review. It's great to hear that Pooja and the Slough team are providing such an excellent service. We'll pass your comments on to our senior management. Best wishes from all at The Frost Partnership.

5.00 /5
24.08.2017
Sale of 22 George Street & Purchase of 37 Sidney Road

The sale of 22 George Street was exceptional. From the suggested strategy of providing an Open House to the completion of the sale, in my view was considered a great success. Outcome of the Open House resulted in 3 offers within 3 days at almost asking price from which one of them was accepted. Throughout the process from the offer to completion, I was constantly updated regarding the buyer's situation. The agent was also able to influence the buyer to select a solicitor who would work well with my solicitor which helped immensely to iron out any particular items. The purchase of 37 Sidney Road was also a very successful one based on a more challenging situation. As this was the first property I was purchasing on behalf of my limited company, the time it took to ensure a mortgage was longer than normal. Again the agent was very good in handling this situation with the vendor who was patient enough to wait for the positive outcome. Again the agent was updating all parties during the process keeping us all in the loop. I would like to highlight a specific person who was responsible for the success of both transactions. His name is Mr. Jamie King (Manager of Staines Branch) who has shown great professionalism, extra care for both myself and purchase/seller and is continuously looking for solutions to achieve a positive outcome from all interested parties. Jamie has demonstrated that with experience, persistence and patience I would recommend Frost as an exceptional agency for selling and buying within the local area of Staines-Upon-Thames.

5.00 /5
20.08.2017

We have recently rented out our family home through The Frost Partnership using the Slough branch. We dealt from the beginning with Pooja who is very professional and experienced but also wonderful, understanding and friendly person. She has advised us on every level and understood our needs and concerns. She found just the right tenants for our property and made sure all went smooth. I would not hesitate to recommend Pooja and the team.

Reply from agent

Hi Izabela, Many thanks for taking the time to write this fantastic review. We're delighted that Pooja provided you such great customer service when finding new tenants for your property. We'll pass this on to Pooja and our senior management team. Best wishes from all at The Frost Partnership.

5.00 /5
10.08.2017
Overall great service and work by Chris Cotton

I have recently used FROST for letting out my flat and i found them extremely good and helpful with the whole process. I mainly dealt with Chris Cotton with some support from Jake and i found them diligent, honest and a real pleasure to deal with. They understood my requirements and managed to rent out my flat quickly and transition to new tenants very smooth..

5.00 /5
10.08.2017

The Frost partnership Slough branch's letting agents are fantastic. They have been very kind, helpful and informative. To any landlord or tenant I highly recommend using the frost partnership as they are helpful honest and reliable. I am proud to say that I would use them again in the future and I will be happy to recommend them to my friends and family. I would like to thank Pooja and Aran for all of their support and I cannot praise them enough for their hard work.

Reply from agent

Hi Harjun, Thank you so much for taking the time to write this glowing review! We're delighted to hear that you have received excellent customer service from Pooja and Aran, and will be recommending the Slough team in future We will forward this recommendation both to her and Aran, and our senior management team. Best wishes to you from all at The Frost Partnership

5.00 /5
08.08.2017

The team in the slough branch consisting of Pooja, Sinead and Stacey were very professional, polite and helpful in answering the onslaught of many questions that my wife and I had due to being first time landlords. Pooja and the team put our concerns to rest by providing useful information and answered questions with clarity. Pooja and Sinead were easy to speak to and easily contactable sometimes on very short notice. Viewings were organised around our convenience which was very helpful and communication of feedback and offers were very prompt. We would certainly recommend Frost Partnership Slough/Burnham as an agent for letting as we had a pleasant experience.Thanks

Reply from agent

Hi Majid, Thank you so much for taking the time to write this great review! We're delighted to hear that you have received excellent customer service from our Slough team. We will pass your comments on to Pooja, Sinead and Stacey plus our senior management team. Thanks again and best wishes from all at The Frost Partnership

5.00 /5
01.08.2017
Very friendly agents

Being a first time buyer, I was not aware or any part of the complicated process and Frost agents have been very patient with my regular calls asking tons of questions. They provided quotes for services like mortgage, solicitors, surveyors etc which were the cheapest in the market. This also made the whole process easy as I only have to talk to Frost to get updates on all the parts of the buying process. The whole process went smoothly and they communicated at every stage. Special Thanks to Leah Bulley for showing me the best properties in the market that are fit for my requirements. Most other agents just wasted my time. Special thanks to Jamie King to drive the whole process end to end and for being patient with my constant phone calls. Thanks, Saurabh

5.00 /5
21.07.2017

I liaised with Mark Jones during the process of buying my first property. Mark was attentive, sharp and quick to assist throughout the process, making it easy and as smooth as possible. The team were always friendly and helpful and were always professional. I would certainly recommend Frost Partnership- Burnham as an agent to deal with whether you are buying or selling your property. Thanks for making it such a great experience!

Reply from agent

Hi Sheena, Many thanks for taking the time to write this great 5* review - it is much appreciated! We're so pleased that Mark and his team made your first property purchase a smooth and pleasant experience. We'll pass your comments through to our senior management team. Wishing you every happiness in your new home from all at The Frost Partnership

5.00 /5
13.07.2017
Reply from agent

Hi Grzegorz, Many thanks for the 5* review. Your feedback is much appreciated! :-)

5.00 /5
06.07.2017

I would like to take those opportunity to thank the staff at Frosts on Chesham for helping me with my purchase in Chesham. Any concerns I had were dealt with in a most professional manner, with regular, sometimes daily contact, if called for, to keep me in the loop. Special thanks to Gemma who handled the whole sale for me.Well done, a great job Frosts! I'd have no problem recommending the agency whatsoever. Marcus Hooper

Reply from agent

Hi Marcus, Many thanks for this glowing review of our Chesham team. We really appreciate you taking the time to let us know about the 5* service you received from Gemma and her colleagues. We will pass your comments on to all concerned. Wishing you every happiness in your new home.

Contact details
Sales Phone:

01784 464606

Sales Email:

staines@frostweb.co.uk

Lettings Phone:

01784 464606

Lettings Email:

staines@frostlettings.co.uk

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

146-148 High Street, Staines upon Thames, Middlesex, TW18 4AH, South East, UK, TW18

Our Staines-upon-Thames Estate Agents office covers: Staines, Laleham, Stanwell Moor, Egham, Thorpe, Chertsey.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Relocation Agent Network
Royal Institution of Chartered Surveyors
Tenancy Deposit Scheme
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure