Reasonably well organised and they eventually found a viable purchaser at the fifth attempt. The four aborted sales were for a variety of reasons. In two of them there was an issue of insufficient funds. We thought the financial scrutiny in these cases could hav been more rigorous. Also, after the first sale fell through (August 2015) they seemed to lose interest and there was little apparent activity until we gave notice at the beginning of November.

At the start I felt I was being dealt with on a professional basis but it soon became clear that this was probably a front to get me to sign up. Wildly optimistic valuations, no real feedback, telephone calls unanswered, messages not passed on and finally a request for meter readings following completion of the sale still not passed on to me 2 weeks later, even though they supposedly have them. I'm afraid Newton Fallowell can be lumped with the vast majority of estate agents who are not as good as they think they are.

Never dealt with them???????

Really bad when someone pulls out at the bottom of the chain , especially when this " someone" works within the company. No thought for the others in the chain or the amount of money that they have lost , which to us , comes from our pension pot , never to be recovered. Disappointing experience to say the least.

Awful service and unprofessional, landlord was unbearable. We were left without electricity due to shoddy work for 3 days, asking for some compensation we were threatened with eviction and no apology made. It has taken 2 months to receive deposit back and blame was automatically made to us for anything wrong with the house. Avoid if you can!

As a buyer I felt bullied from the beginning to the end of the sale. The buying experience was very negative, they were very unsupportive to the buyer although the seller never kept his word, was disgustingly dirty and lied throughout the process. As a buyer I could not recommend them. I could have sold my house through them and I am glad that I did not as I would now be mortified if they had treated my buyer the same way as I had been treated by them.

We had high hope for this agency especially as they promote themselves as one of the best in Stamford . They were in fact useless We got off to a reasonable start however things went downhill very fast . Their communication skills were extremely bad with virtually no contact from them .The process of getting things of the ground were painfully slow Calls were hardly ever returned . I would not recommend them it seems they think they are better than they are

Our experience with Newton Fallowell Stamford branch has been terrible. Appalling communication; firstly, my partner and I booked to view 2 properties with Zoe, but we never received any confirmation emails, were not sent the addresses of each property and were not even told which house to meet them at first! As it turns out, they had my partners email address wrong, so he phoned them to correct it (more than once!) and yet still it was not corrected! When we met Zoe at the property, she was very unenthusiastic, barely spoke to us, and answered most questions with a 'yeah' or 'I dunno'. No contact after this first viewing to see how we got on (although, they still probably had not used our correct email address despite us telling them). A few weeks later, we saw another 2 properties we would like to see, both with Newton Fallowell again (unfortunately). After calling and booking the viewing for one after the other for 12.30pm today, I again received no confirmation and no details of which property to go to first. I called them the day before to enquire about this, and also I had seen that one of the properties had come off the market, which we had also not been told. I was informed by Zoe that they had emailed the details to my partner, AGAIN to the wrong email address, and she said she would meet us at the one remaining property at 1pm. I stressed that we could only do a viewing at 12.30pm (as we had previously arranged), as we had another property to see afterwards. After what seemed like a lot of effort, it was agreed that the viewing would be at 12.30pm. My partner and I sat outside the property until approx. 12.40pm-12.45pm, and NOBODY TURNED UP. No phone call to say they were running late, no apology, no nothing. Eventually we had to leave so that we were not late for our next viewing. I feel that our entire experience with Newton Fallowell Stamford has been completely unacceptable, and we were made to feel completely unimportant as buyers by such unprofessional behaviour. We will not be using Newton Fallowell again in the future, and shall be advising others to do the same. Extremely disappointing.