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James Du Pavey - Stone

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We sold our house through James du Pavey in Stone and purchased our new home through the Eccleshall branch. We had excellent service from both branches and they made the process very easy for us. We were kept updated every week and any questions we had were answered straight away. Every staff member we encountered was super friendly and helpful but an extra thank you to Rhys in Stone who I spoke to most weeks, and the lady who took the photographs of our house (can't remember her name,sorry). We would definitely recommend James du Pavey for anyone wanting to buy/sell property.

Reply from agent

Hi Claire, Thank you so much for taking the time to leave a review on here - it means the world to the teams! We are all super grateful to have been able too help you on your home moving journey. It was a pleasure to help you to sell your wonderful home and being a part of the purchase process as well is just the icing on the cake! We hope you settle into your new home quickly and wish you all the best in the future.

5.00 /5

Personally not partial to Estate Agents, what do they do for their money, BUT James Du Pavey are different they work hard for the money. I only bought my home through them but they worked the chain hard and communicated every step. Just what people want not silence. Thank you so much to the whole team but Pippa you were amazing. James Du Pavey are wholeheartedly recommended; it's time all other estates agents woke up and become a true service.

Reply from agent

Thank you so much for taking the time to leave a review Ian and what lovely kind words you have left! We are so happy to have been a part of your house moving journey and really do hope you settle into your new home well. We hope you are happy there and won't need us for a while but will welcome you back to us with open arms should you ever need any further home moving help and advice. Sending all of the best wishes from Pipp and the whole team

5.00 /5

Very professional and excellent staff. Thank you Ryhs and Laura for your kind support during this process.

Reply from agent

Thank you so much for taking the time to leave a review Avinash! We are so happy to have had the opportunity to help you with your move! Hoping that you settle in well!

5.00 /5

James du Pavey were very helpful throughout our purchase in Newcastle under Lyme.

Reply from agent

Thank you for taking the time to leave a review! We hope you settle into your new home in Newcastle Under Lyme well and wish you all the best for the future. Thank you for giving us the opportunity to be a part of your home buying journey.

5.00 /5

Couldn’t recommend James du Pavey in Stone more! Pippa was very professional and friendly and constantly updated us on the process of our house purchase. Nothing was ever too much to ask and their communication was fantastic! Thank you!

5.00 /5

We sold our house through James Du pavey as well as buying our new property through them. They were excellent from start to finish, every staff member we came across was extremely professional and made the process as easy as it could be. They are the only estate agents that got back to us after we requested viewings ( other agents took days)- making it easier to find a property we liked and for people to view ours quick. Would definitely recommend them!

Reply from agent

Our first review to include a photo! What a lovely site those boards are when the sold slips are attached! Thank you so much for taking the time to leave such lovely comments here and thank you for letting us be a part of the big move. We all hope you settle into your new home well and wish you all the best for the future. If you ever need any help in the future, you know where we are!

5.00 /5

Outstanding service from start to finish. I would recommend them to anyone. We had a really tricky sale and they helped us through it every step of the way. There communication was the biggest strength. Thanks for everything!

Reply from agent

Hi Claire, you are very welcome!! Thank you so much for taking the time to leave a review. We are so happy to have helped you to get moving and to be a part of your home moving journey. Property sales aren't always smooth sailing, however, we firmly believe keeping in contact with all parties can help the process move along a little better! We wish you all the best in the future and are on hand if you ever need any help at all.

5.00 /5

During the purchase of our first home the team at James Du Pavey were amazing from the onset and throughout. Harriet in particular went above and beyond to ensure our experience was smooth and efficient. We were provided with regular updates and a proactive service. We cannot thank the team enough.

Reply from agent

Hi Lucy! Thank you for taking the time to leave a review! We hope you are settling into your new home well and so grateful to have been a part of your house buying journey!

5.00 /5

Absolutely amazing, very helpful and kept in contact consistently the whole process, couldn’t recommend more.

Reply from agent

Thank you for taking the time to leave a review Joe! We hope you settle into your new Staffordshire home well and wish you all the best.

5.00 /5

Whilst James du Pavey do charge a premium price…that’s because they give a premium service!!….the service that I have received has been outstanding!!, nothing has been too much trouble and I’m hard to please!!!..::I’d definitely recommend them….thank you for helping me through this what has been a challenging journey at times…thankfully we got there in the end!! Xxx

Reply from agent

Thank you for taking the time to leave a review Jane, it is appreciated! We are so happy to have helped you to get the property sold! You know where we are if you ever need our help again in the future

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Address

Christchurch House, Christchurch Way, Stone, ST15 8BZ, UK, ST15

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