I bought a property that was marketed by Butlers and they certainly stood out from all the other estate agents / bigger high street names that I’ve come across. Dom, Hayleigh and team were extremely warm and friendly throughout and marketed the property very well for their seller - they ensured the relevant documents and anticipated questions were prepared upfront which made it possible for us to make an offer and proceed through the survey stage at pace. Butlers were essential in getting us to the exchange stage at speed - they were a god-send in chasing solicitors and mortgage brokers on both sides to keep the process moving for the seller and I, who both needed to complete in a short time frame. There were also a couple of curve-balls in this transaction and Dom in particular did an excellent job to pivot and respond to those issues to keep us on track. I would certainly turn to Butlers if I have a property I need to market - they brought a friendly helping hand and an organized diligent attitude to what could have been a much more stressful and prolonged process!
It has been a pleasure dealing with Butlers for my property purchase. Hayleigh has been super professional, attentive and approachable throughout the process. I’d highly recommend Butlers to anyone looking for a smooth and efficient transaction with great customer service.
What can I say? A five-star service from the moment we met Dom and his team, throughout every single detail of our house sale. The hand delivered card to remind us of our valuation date shows just how much they care about you and your home, and your experience. Dom is the kindest bloke you've ever met, and his team of incredibly clever women really made our experience the best we've ever had. I have personally recommended Dom to all my friends because you just are not going to find anyone kinder, more professional or efficient, than Butler's. Thanks so much for restoring our faith in the real estate profession, and estate agents! You guys are amazing!
Having met with 4 estate agents, we have selected Butler's on obvious merits - very professional, prompt proactive service and regular update and market feedback after each viewing. Butler's sold our property in record breaking time. Super impressed! Highly recommended!!.PositiveResponsiveness, Quality, Professionalism, Value
The service we received from Butler’s was second to none. Dominic genuinely listened to our needs and requirements and looked after us at every step of the process. We were proactively kept up to date and Dominic was always more than happy to help answer any questions that we had. We were very impressed by the perfect balance of professionalism and friendliness. We would wholeheartedly recommend Butler’s and would most definitely use them again in the future. Thank you Dominic & Team for all your advice and support.PositiveResponsiveness, Quality, Professionalism, Value
What a lovely experience we had with Dom at Butler's! They really do give a outstanding service and really feel different from the other agents we have dealt with in the past - We can't recommend Butler's enough!PositiveResponsiveness, Professionalism
Hayleigh was a absolute pleasure to meet, in our journey for a new home. While we have not yet found the right one, we found her very professional, approachable and prompt.PositiveResponsiveness, Quality, Professionalism
Dominic helped us with a recent move (our first for 8/9 years) - whilst the process is often daunting/stressful we found him to be supportive and reassuring throughout. Dominic kept on top of things and regularly chased/checked in with the conveyancing team on our behalf which was much appreciated.PositiveProfessionalism
Buying the first home is a very stressful process and the journey begins with that dream filled phone call to an estate agent who has advertised a potential house that we may end up buying. We finally found our perfect home and are glad that it was a house advertised by Butler’s. Dominic from Butler’s was excellent right from the very first phone call we made to book the viewing. One of the points that impressed us, was the description of the house in the advert. It was not the standard information, instead it articulated how one would feel living in the house. You must check out their ad’s to experience this. To top that, you have Dominic who appeared more to be a friend rather than an estate agent. He was not pushy at all and gave us a lot of time to consider things to make our decision. Though we are still at an early stage in our buying process, we felt the need to put this review up with a hope that it will help other buyers just like us. We are confident that rest of the house buying process will be as good as what we have experienced so far. Thanks for your help Dom.PositiveQuality, Professionalism
Dominic has been super helpful in finding the right property for us. We are beyond satisfied with the service he has provided as he been very accommodating to our needs and requirements. He has been very patient and committed throughout the process. We are eternally grateful and would like to say a big thank you to the team at Butlers. We can’t wait to move in to our new home.PositiveResponsiveness, Quality, Professionalism, Value
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18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1
Website:
http://butlershomes.co.ukButler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.
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