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Butlers Estate Agency

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

One of the property was booked for open house viewing by Butlers sutton for this Saturday. We were very excited about this house in Nash Close Sutton only to get a phone call today saying that the offer has been accepted by someone. We don't understand how the offer was accepted without viewing of the property....because we tried to book viewing before 14th August....Very sad as we both were looking forward to see this property and this property ticked all our needs. Very disappointed with the service we received from Butlers Sutton.NegativeProfessionalism

Reply from agent

Thank you for your review, I understand your frustration regarding you not being able to view the property before the launch day as our sellers have now accepted an offer from another applicant that had historical interest. We understand especially at this time that the market is extremely competitive, especially in houses around this price range and hope that you appreciate that we take our clients instructions regarding the marketing of their home. At Butler's we pride ourselves on exceptional customer service to everyone we come into contact with, and although you feel you have not had this to date, we hope to rectify this for you moving forwards. Please do contact us if you would like to discuss the matter further or would like us to find you an alternative home. Our best wishes, Butler's.

Contact details
Sales Phone:

0203 9170 160

Lettings Phone:

0203 9170 160

Lettings Email:

hello@butlershomes.co.uk

Opening hours

Unknown

Address

18 Sutton Plaza, Sutton, SM1 4FS, UK, SM1

Butler’s was founded in 2020 with a simple vision, to make sure that the lives and well-being of our customers was made better through great service, that made the process of moving home seamless and enjoyable. After all, changing where you live can be one of the most exciting and important events in someone’s life, that should be a pleasurable experience - and certainly not one to dread! Where we start is through honesty and transparency. We believe that this approach to estate agency achieves the best outcome for all, but can only be realised with a team that have the same ethics and principles, something that you will find through all of your interactions with us, that we back up in our six promises to you. Some call it the way service used to be. Because we don’t try to take on every home going, we’re able to focus on each client a bit more, taking the time to listen to your needs and aspirations whether renting or selling – and then provide the sort of service we’d want ourselves. So we hope that we can help you move in and around Sutton, we’d really like to.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
rightmove
Zoopla
Primelocation

No marketing information available

No awards information available

No marketing information available

No awards information available