slow on getting back and then a month later after chasing them sent an email saying we weren't picked by the landlords

The worst estate agents imaginable for renting. If you like a company who charges you for the little things possible, lies to you from the beginning, plan ignores you, has a contractor who will not hesitate to make someone cry and is just all round awful at their jobs look no further. A joke of a company who try to soak you dry of every penny you have. The letting manager is a joke of a women and I don’t understand how she can sleep at night ripping me and my partner off the way she did. Disgusting, avoid at all costsNegativeResponsiveness, Quality, Professionalism

I am disgusted and discouraged from visiting thi9s agency. I made an appointment for the first time in order to obtain information about the possibility of buying my first house. I needed information about the purchase costs, calculations on what mortage I can count on with my wife and son. In general, any information on the possibility of buying a possible home. I made an appointment with a person I thought competent in these matters. Mr. Mortgage Advisor ,sent me an email asking me to bring back the payslips from the last 3 months and just enough information. During the visit, after verifying payslip and where, for how long and at what positions we were working, we were asked a question about expenses. After the information that we have, a franchise for a car, a loan from a bank, we pay off the rent for the rent and maintenance of the house, and the amount, Mr. Advisor asked us for how long we will be, or rather I will pay back. I was not prepared for this question, give exactly how much time and what amounts of repayments. I was not asked for this information in the email received. I looked for this information on my credit report which I was able to view on my phone. Mr. Advisor asked if we had a minimum deposit of 5% or 10%. After my wife's information that we do not know what the cost of buying a house will be, because we do not know what we will be able to afford, whether 10,000 will be enough, the question is asked, how much does my son have savings, and we cannot take any mortage on us 3 person only on each other because we are married, the son will probably get married and leave the house . The fact that we repay everything on time, our creditworthiness is at a good or even very good level, that banks grant loans for up to 4 people, as it is at Barclays Bank, to buy a house, it did not do anything anymore. Mr. Super Advisor said, or rather us disqualified as potential buyers. I don't know if he didn't like our people or our origin, or if he wanted to finish the work quickly because it's Saturday. These are our feelings after talking to this Agent. So we were quickly cured of wanting to buy our first home with the help of the Lawsons Thetford Agency. And I just wanted to ask about the possibility and possible costs, and help in buying my first house.NegativeQuality, Professionalism

From our experience, I do not believe they are interested in improvement. As landlords on full management we have been charged countless times for call outs at £60 a time. Then instruct heavily overpriced contractors. An on going £60 a month for pest control in a country property.... because the tenant sees rats outside. Needless to say we no longer use them. A Kate had a series of conversations with myself, then a Katrina takes over and is clueless to what has been prior agreed prior...... I could go on. But I’m happy to just say enough is enough and we unfortunately can not recommend this company.

Poor service

We have just bought a large house in thetford and went around all the local estate agents before hand. Lawsons stood out to us as the worst estate agents in town. When i entered the shop in town i was not greeted by anyone or even spoken to as i stood in the middle of the shop. When i went to desk and informed the staff i was here to buy a house. She looked at me with an exspressionless face. Trying to talk to her was like getting blood from a stone. she was honestly quite rude when i told her my price limit. As if someone who looks like me wouldnt be able to afford a house at that price. I dont usaully write reviews for companys under 5 stars but i dont know if this is just the black sheep of the lawsons company. We took our business else where and spent our 300k where we wasnt treated like 3rd rate citizens.

Awful communication skills, won't own up to any thing they have done, they lie then forget what they have said. NEVER going here again and wouldn't recommend anyone does!!!

Awful communication skills, won't own up to any thing they have done, they lie then forget what they have said. NEVER going here again and wouldn't recommend anyone does!!!