Andy and the team helped us to sell one of our flats. Communication was excellent and the process was smooth. Andy followed up well. Andy has helped us several times to buy and sell properties, as well as managing our properties. I can highly recommend them and will not use anyone else to manage our properties.

We mainly dealt with a Chap called Jordon Knight who was very friendly and professional. He was in contact with us keeping us updated as much as possible and helped chase solicitors both sides a real asset to the company. Are sale would have taken far longer without Jordons help and chasing. We also dealt with Ryan Wales when Jordon was on leave and once again a veery friendly and professional chap who kept us posted and chased solicitors another asset to the company. We sold and bought with James Neaves and would highly recommend using them.PositiveResponsiveness, Quality, Professionalism, Value

We sold our property in Walton-on-Thames with the assistance of James Neave Estate Agents during a very difficult market, and I couldn’t be happier with the service received. From start to finish, the team was absolutely wonderful and incredibly attentive and patient. Ryan and Andy were professional, positive, and always available to answer any questions or address concerns, no matter how small. Their communication was excellent, keeping us informed at every step of the journey. Whether it was helping navigate admin, liaising with other parties involved, or simply offering reassurance during challenging moments, they truly excelled. We felt completely supported throughout the process and couldn’t have asked for a better team to guide us through the sale. I wholeheartedly recommend James Neave to anyone looking to buy or sell a property. Their commitment to customer service is second to none. Thanks to the entire team—you’ve been exceptional!

We recently had the pleasure of working with Andy and Jasmine at James Neave in Walton on the purchase of our first home, and we couldn’t be happier with the experience. From start to finish, the team at James Neave was attentive, approachable, and always responsive to our (many!) questions as first-time buyers. Andy was a fantastic middle person between us and the sellers, especially during moments when things slowed down with the solicitors. He very much ensured the process moved forward seamlessly. Jasmine, in particular, was a standout. Always professional and a delight to go on viewings with, she went above and beyond to make sure we felt informed and supported at every stage. Her friendly approach made her a real asset to James Neave. We viewed many homes with larger, chain estate agents, but they really didn't come close to the personalised and attentive service we received from James Neave. We can’t recommend Andy, Jasmine, and the James Neave team highly enough—thank you for helping us make this milestone (which is always a stressful one!) such a positive experience!

We have had the pleasure of selling and letting different properties through James Neave over the years and recently sold our house with them. Andy and his team are professional and great to deal with. Sometimes in sales the humanness can be lost but that’s not the case when dealing with James Neave!

Would like to thank all the team at James Neave who helped me rent a flat recently, quick, easy and super professional would recommend using them to anyone moving in the area!

We used James Neave to sell our home in Chertsey. We were not local, as had already moved to Scotland. Ryan and Jordan provided us with a truly professional seamless service. Keeping the lines of communication open at all times, especially when there were a couple of hurdles to overcome throughout the process. Would highly recommend this company and team to anyone looking to sell their property.

Hannah made the process of buying my first property so much less stressful! She was in regular contact and happily answered any questions I had throughout the process. Would definitely recommend 😊 …

Completed within a month and a half on a leasehold which is NOT easy!! Thank-you to Andy, Hannah and Jasmine for being really brilliant throughout the home-buying journey !

Very responsive, professional and knowledgeable!