I have rented for 12 years through James Neave. All phone calls or emails received a timely and efficient response. They have been responsive to any breakdown of items in the home and the call outs for engineers were fast. I have had items replaced where necessary and they have been a fantastic negotiators with the landlady. As a tenant I was treated fairly and listened to. The service provided was personable and after a bereavement I received a beautiful bouquet of flowers with a wonderful message. I would highly recommend renting or purchasing through James Neave.PositiveResponsiveness, Professionalism

I dealt with Ben and is always helpful, calls back, follows up and keeps you informed. I would recommend this agent.PositiveResponsiveness, Quality, Professionalism, Value

Very impressed with this estate agent's approach. If I were selling or renting in this part of the country I would not hesitate to use Andy Davies and his team.PositiveResponsiveness, Quality, Professionalism, Value

James Neave and the team were absolutely excellent throughout our move! Unfortunately a landlord pulled out from our first property and Amber and the team worked tirelessly to find an alternative property for us. They went above and beyond to help us sort everything. Quick and clear communication throughout and they have continued to help us after moving in. Couldn’t recommend enough!PositiveResponsiveness, Quality, Professionalism

Andy and the team at James Neave are second to none. We went back to them to sell our home having originally purchased it through them so we knew the service was amazing and selling with them was just as easy. Amazing communication throughout regarding viewings and feedback, always on top of suggesting what is the next best move and explained each step as we went through and the transfer when we did sell was again so simple and easy. If you want someone that is ahead of the curve and honest then definitely speak to these guys.PositiveResponsiveness, Quality, Professionalism

We received such amazing service from Andy at James Neave. The support that he gave us to market and sell our house throughout the pandemic was unprecedented. I have dealt with a lot of estate agents over the years but Andy was outstanding. We had a quick and immediate response every time we communicated. Andy went above and beyond his role to support us and was the voice of reason and sense in very difficult time. Andy supported us from marketing right through to the actual day of sale when we finally moved - and everything in between! Thank you Andy, you were worth every penny, not something I’ve said about an estate agent before.PositiveResponsiveness, Quality, Professionalism, Value

Knowledgeable , professional and a pleasure to deal with . I would highly recommend .PositiveProfessionalism

From start to finish, Andy and Jordan helped make the process as straightforward and stress-free as possible. Communication was great and we are particularly grateful to Andy who would take the time to explain information in ways we would understand. The perfect blend of professionalism, quality and friendliness - big thumbs up from first time buyers.PositiveResponsiveness, Quality, Professionalism

I've rented through James Neave for the past 3 years and my experience with Hayley, Amber S and Amber H has always been positive - from the super friendly and professional service, to always responding quickly and making sure any issues are addressed expertly. I just wanted to say thank you for being great and making my experience renting through you an absolute pleasure.PositiveResponsiveness, Professionalism

James Neave Estate Agents led by Andy helped us through our house move from start to finish. Andy was professional, very responsive at all times especially when things were moving quickly and extremely honest and helpful. He gave us good advice from getting the house ready for market to choosing the right lawyer when it came to conveyancing. When we hit a bit of difficulty he was quickly able to give us well thought through and measured opinions and direction on what to do next. The whole team were very personable and hard working. Having completed our house buying journey we looked back and decided that Andy and the James Neave team were a hugely positive and important part and we would highly recommend them to anyone looking for reliable, honest Estate Agents. You never know what the experience is going to throw at you (we had some interesting curve balls) and having a solid team behind us was crucial in maintaining our sanity and getting the outcome we are delighted with.PositiveResponsiveness, Quality, Professionalism, Value