As a first time buyer I felt the service was very poor! Sale fell through due to the sellers. Felt like there was an element of trying to persuade me (by the estate agents) into agreeing the sellers wants which I refused. Little to no support for the buyer. Ended up paying over 2k for a property that then fell through. I appreciate the sellers were difficult and that is who pays the estate agents, but very little care for myself as the buyer. I will never sell or buy through Richard James. Disgusted with how I was treated!

They wanted me to pay 6 months rent upfront and provide a guarantor. I spoke to Simpsons and Weekley instead and they didn't even need me to provide a guarantor, let alone 6 months rent in advance! And the property with Simpsons and Weekley was almost double the monthly rent of the dingy little flat I was interested in renting with Richard James too!

Not been there

Good at buying a property because the boss is dedicated not the staff when it comes to Lettings… very poor service had to move somewhere else..

Never heard back from them

Do they transfer your deposit if you move to another one of their houses? no, They tell you that they will, but then change their minds and tell you that you will have to wait 4 to 5 weeks before you get your deposit back

Unprofessional

Verry bad ,teribile ,liars very unprofessional if i could i would give 0 stars i can not beleive it .i spoke whit them on the phone to arrange a viewing a property on Brawn Close for rent and someone took my detailes and never called me back .after 3 day I called them back and they said the property is not longer available as someone else just agreed the letting terms ..Im very upset because i made the plan ....so now everithing is gone . Please Avoid this company they did not deseve to run this bussines ,they did not care about the customers .....very awfull About your response you are not seriuos YOU ARE PROFESSIONAL LIARS YOU ARE ON RIGHTMOVE FOR LETTINGS HERE IS YOUR DETAILES Richard James Estate Agents, Wellingborough Lettings 27 Sheep Street, Wellingborough, NN8 1BS VERRY DISAPPOINTED

I call them last week to arrange a view for a property on Brawn Close and they said will call me but they did not.I call them after 3 days and they said The property is gone ....They are not serious They lied me. They also took my wife details to arrange a view but never get back to us ..Im very disappointed . Please Avoid ...The are not trust at all