Richard and his team were absolutely fantastic throughout the process of selling. Very clear communication and responsive to requests. We knew at all times where things were at in the process, which from experience I know is not always the case. The whole experience was professional and slick from start to finish and wouldn’t hesitate to use the Ashton’s team again and also recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value

Ashtons were nothing but superb, respectful and caring in a recent sale of my late parents home. I was touched by the sensitivity of Janette and her team at the Berkhamsted office (Abbey lead the viewings) and Jules with the Sales process. It was a seamless process and I was always kept informed. I would wholeheartedly recommend Ashtons to anyone buying/selling or renting properties.. Adele

Ashtons felt very much like a personal service which wasn't quite matched by other agents. And when we were offered early viewings before properties went live on the website, they didn't go live until after the viewings took place. A small detail but made us feel valued - and ultimately the house we bought didn't go on the website at all. 'Early' viewings offered by other agents were live the same day. Two agents only offered properties that were over budget or out of area.

A professional, efficient and reliable agent and all the while being friendly and personable too, the whole way through the company in Welwyn Garden City. I have not found a fault in the whole process with them. Very much recommended.

Great

Would highly recommend! Sophie Healey has been fantastic, very responsive and polite. A real professional.PositiveResponsiveness, Quality, Professionalism

Tom, Olivia , Lucy and team were exceptionally great in completing the sale of my property.PositiveResponsiveness, Professionalism

What a fantastic service from Richard and the Team. We bought through Ashtons and were so impressed with the service we didn't hesitate to use them for our move. From the first visit to value the house all the way through they have been professional and responsive. Love the fact that they have a dedicated Team to push through the sale and effectively hold your hand.PositiveResponsiveness, Quality, Professionalism, Value

When we decided we wanted to move home I went onto the internet and used a comparison site to see who we should consider. Ashtons led in all categories listed on the site (number of sales, highest percentage in asking price etc., quickest sales etc). However, I felt it would be appropriate to contact 4 estate agents to get their views on what they thought of our property and more importantly how quickly it would sell for a fair price. Out of the 4 estate agents who pitched their services to us, Ashtons stood head and shoulders above the other three agents. Tom Case convinced us that if we used Ashtons they would have no issues in selling our home for the asking price if not more. Tom also valued our house higher than the other 3 estate agents. I wasn't convinced at first but I decided to go with Ashtons because of Tom's professionalism. Within the first hour of us signing the contract with Ashtons, Olivia and her colleagues had booked 18 (EIGHTEEN!) viewings on the Friday and Saturday afternoon. Out of those initial viewings we had 3 offers ABOVE the asking price. Tom was right with his valuation. Once we had agreed who we wanted to sell to, Sam Ward came into the picture. Throughout the sale Same has ALWAYS made himself available to answer my emails and phone calls and even giving me the bad news when solicitors along the chain were holding us up. Sam has been brilliant throughout the process and I highlight his efforts because even though Tom has to sign customers up, and Olivia and her colleagues have to make the bookings... Sam had to put up with me for longer! We are a nation who like to complain but rarely make the time to pass on our 'Thanks' - I have made the time to say that I can now see why Ashtons were rated number 1 in all categories on the comparison site.PositiveResponsiveness, Quality, Professionalism, Value

We recently purchased a house through Ashtons WGC and we found that they were highly professional, responsible and pragmatic in their approach. Everyone from Stephen (Head of Sales) through to Sam (Sales Coordination Manager) were exemplary - including Laila, Tom and the other assistants that helped the sale go through. Would highly recommend these agents.PositiveResponsiveness, Quality, Professionalism