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Paramount Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The Best agency and the agent! Me and my wife decide to buy our first property. We've try many agencies, but Paramount - is the best! From our first view till completion we will happy and comfortable - because we have great agent - Lionel Stoll, who is always in touch and always do best! I'll recommend Paramount agency and especially Lionel Stoll to my friends, colleges and for anyone - they are the Best ! Many thanks!

Reply from agent

Hello Eugen! We are over the moon to hear you had such a great experience with Lionel. This is exactly the type of experience we strive to provide here at Paramount! Thank you again for taking the time to leave such a great review and we look forward to working with you in the future!

5.00 /5

Whole renting process was relatively painless and straightforward. Dexter offered to do a video call viewing as we were self-isolating and was very friendly and informative. Then Janki was really helpful and patient in getting all the paperwork sorted. Renting also comes with some good perks like free Just Move In. Would definitely recommend.

Reply from agent

Hello Charlie, Thank you for taking the time to leave us a fantastic review1 We are so pleased to hear we were able to make the renting process easy and straight forward, its how it should be! I will be sure to pass this review over to Janki and Dexter, they will be happy to hear that you had such a good experience with them. Thanks again and we look forward to working with you in the future! Paramount

5.00 /5

We recently purchased a property being advertised by Paramount during the Covid Pandemic. The professionalism and responsiveness of this business is exceptional. Particularly our agent Lionel went above and beyond in order to help push the sale forward in difficult circumstances. He was always on the end of the phone should any queries arise, he was also incredibly proactive in helping organise and push the sale forward. I would not hesitate to recommend this company to any prospective buyers. Sept 2020

Reply from agent

Thank you for your kind feedback Matthew. Lionel is a great agent who has a lot of knowledge in the property industry. We will pass on your kind words!

5.00 /5

This was the best moving process we have had, Janki and Dexter were amazing and so helpful. The day before we were due to move Dexter sent us a video showing everything that they had done to the flat and wished us luck with the move. Easily contactable the whole time, went out of the way to ask the landlord any questions we had before we signed the agreement and did anything they could to make the process as smooth as possible. Could not recommend more, best estate agents in West Hampstead.

Reply from agent

Hello Olivia, Thank you so much for taking the time to leave us such a fantastic review. This is exactly the service we strive to provide here at Paramount, we are so pleased to hear that you had a great experience with us. We will be sure to pass your review on to Dexter and Janki, they will be so glad to hear that you had a good experience with them. Paramount

5.00 /5

Worked with Paramount for many years and wouldn't use anyone else. Everyone is so helpful and goes the extra mile to ensure the satisfaction of both me and my tenants. Still the best agent I have ever used for purchases, sales and rentals. Always go the extra mile and do things over and above what you expect. They have let properties for me since 1998 through good markets and bad and can honestly say they have never let me down and always given exemplary service. Definitely no 1 in West Hampsted and beyond.

Reply from agent

Glad to have helped you buy, sell and let property David. It's lovely to be recognised for going above and beyond - thank you.

5.00 /5

Dexter was very quick and helpful when we first expressed our interest in the property and made the offer process very simple for us. Once we had gone through that process and were handed over to Janki, she made every aspect of our move very simple. She was extremely helpful with answering any queries, and always responded right away, so that really made the whole experience stress free.

Reply from agent

Hello Tom, Thank you for taking the time to leave us such a great review. Our aim is to make the renting process as straightforward, easy and quick as possible, we are so pleased to hear that this is exactly what you experienced with us. Thank you again and we look forward to working with you in the future. Paramount

5.00 /5

Am renting a property through Paramount and I have never had such a positive experience with a letting agent that is not only transparent, communicative, and helpful; but that also goes above and beyond for the tenant (from the Just Move In complentary service for setting up with new providers, to the Paramount retailer discount benefits account, to a QR code in the flat to easily report any problems). Special shoutout to Janki and Jess for getting me all set up- great support :)

Reply from agent

Hello Lucy! Thank you for leaving us a five star review. We pride ourselves on communication, transparency and trust with our residents and our owners, we are so pleased to hear that we provided that for you. I will be sure to pass this review onto Jess and Janki, I know they will be so pleased to hear it. Paramount

5.00 /5

I noticed immediately that Paramount was “different” to other agents when I started looking on right move - at first I found it a little strange but quickly realised that it was amazing to hear what a current or previous resident loved about a property and what they would change, and started hoping that Paramount was the agent when I saw a property I liked! Lionel Stoll helped me with a difficult purchase that took just under a year from start to finish. He always made it clear that he was more interested in trying to help me get my dream home than earn any commission and I will always be grateful for that.

Reply from agent

Hello Blue, Thank you for taking the time to leave us a great review. Being 'different' is what we strive for here at Paramount, we want to create a change for the better and we are so glad to hear you experienced this with Lionel. Thanks again and we look forward to working with you in the future. Paramount

5.00 /5

I recently bought my first property through Paramount Properties. What is usually known as a stressful process ended up to be an enjoyable experience with thanks to Jamie Jacobs. His pro-active approach and professionalism is so appreciated and I would be happy to recommend him to anyone looking to purchase a property.

Reply from agent

Hello Roni, Thank you for taking the time to leave us a five star review! We know and understand that buying your first property is such an important step! We are so happy to hear that Jamie was able to make what you thought would be a stressful experience an enjoyable one instead. This is exactly what we strive to do here at Paramount. Thanks again, we look forward to working with you in the future. Paramount

5.00 /5

Our experience with Paramount was amazing from our first enquiry. Dexter was incredibly accommodating at finding a time for our viewing that worked around our difficult schedules meaning we could view the property as soon as possible and we fell in love with it immediately. He was super quick at communicating our offer form and clear on all our costs and the journey with paramount. We chose a property that had furniture that we did not require and so agreed we could pay to put it in storage - Dexter was so incredibly kind in letting us know that this year they would instead like to donate the cost of the storage to Macmillan Cancer Support - the charity that I work for. This was a really heartwarming gesture and shows how personable Paramount is. We were then passed over to Janki who was so incredibly thorough with all the steps for our move (as an overly organised person with OCD tendencies this made the entire process so much less stressful for me). I cannot fault anything so far with Paranount. The perks we receive as well are such a wonderful addition and really shows that Paramount genuinely care about their clients getting the most from their experiences. We’re certain we will always use Paramount for as long as we live in an area that they cover and would love to one day purchase our first property through them.

Reply from agent

Hello Laura, Thank you so much for leaving us a great review. We are so pleased to hear that you had such a great experience with us, this is what we strive for! Have a great weekend and we look forward to working with you again in the future. Paramount

Contact details
Opening hours
Monday-Friday: 08:00 - 18:00
Address

150 West End Lane, West Hampstead, NW6 1SD, UK, NW6

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Our team

Danielle Lanthier

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