Kind and communicative, Paramount (Lionel specifically) are the kind of people you want to work with when going through the rather stressful process of property selling/buying. We were buying through Paramount, which was relatively straightforward, but Lionel ended up directly helping with our sale (which was with a different agent) as it was so complex. He really went above and beyond and was super responsive.
Hollie has always been very attentive whenever we needed anything from Paramount whilst we were living in one of their managed properties. It has been a very smooth and easy experience whenever we had to report any issues with the flat they dealt with it promptly. Would be happy to recommend them to others
Paramount were superb. I wanted to draw particular attention to the challenges we had when our transaction stalled. Our buyer was being awkward, our solicitor didn't seem to know how to answer their questions and said that they wouldn't do any more work and even our freeholders just decided to stop signing documents. We were stuck. Paramount kept their shoulder to the wheel, kept the communication with the buyer going and helped us find solutions and we got over the line. Thanks!
We have recently purchased a property that was advertised through Paramount. The initial negotiations were quite stressful (we had to increase our offer after our initial lower offer had already been accepted and we were also put under pressure to sign an exclusivity agreement which we refused to sign), however once this was resolved everything went smoothly and overall we were very satisfied with Paramount. Since the first viewing, Lionel has always been very professional, responsive and flexible, accommodating our busy schedules and enabling us to see the flat when it suited us. He was also extremely helpful keeping us up-to-date, chasing our solicitor when necessary and ensuring efficient communication among the various parties involved in the transaction. As first time buyers, we also much appreciated Lionel's patience and willingness to explain the process and next steps whenever we had some questions. Even after contracts were exchanged Lionel continued to provide excellent service until completion. We wouldn't hesitate to recommend Lionel at Paramount to anyone looking to buy or sell in West Hampstead. Thank you Lionel!!
We had both Adam and Katie from Paramount look after us in the process of looking for a flat, filling out all the necessary paperwork, right up until our move in date. They were both easy to contact at all times, quick with responses and helpful with any queries (the 1000's we had). We've had a really positive experience and would recommend them to anybody else who is looking for a place in the area :-)
Jonny and I moved into our new flat last week and we couldn't be happier with how smoothly everything went, with thanks to Adam and Lucy at Paramount! From the start, both Adam and Lucy were very helpful, friendly, efficient at getting back to us and Lucy even went the extra mile and helped me with a delivery that came early to the flat. We would definitely recommend Paramount and couldn't fault the service. Thank you Lucy and Adam!!
I don’t normally leave reviews (and especially about estate agents!) but we received the most incredible service that I had to write something. Paramount were extremely prompt in coming out to see us and marketing our property, with regular Prime Listing on Rightmove, and kept us up-to-date with regular emails and phone calls. Soroush took care of us to begin with and thereafter it was Lionel - who looked after us from viewings, to offer, through to exchange and completion. I can honestly say, Lionel worked over and above the call of duty and absolutely earned his commission! He fought hard for us, chasing all parties regularly, to bring about a swift exchange and I’ve never felt so looked after. I have complete confidence in Paramount and highly recommend them! (We’ve also used them for renting properties in the past and were extremely impressed then too)
We have had a great experience looking for properties in West Hampstead and moving in through Paramount. Adam- who showed us a number of different properties was really helpful, not pushy and explained everything in a lot of detail. Katie- who helped us during the move in period was really great in keeping us informed throughout the long time between agreeing to the tenancy and moving in. Both Adam and Katie were always available to answer even the silliest questions, accommodated our busy/erratic schedules and helped us a lot; really makes a difference having those personal relationships during the process. We would definitely recommend Adam and Katie from Paramount!
This is the eighth move I've done in London and without a doubt the best experience I have ever had of renting a property. From start to finish the process has been pretty seamless. Dexter was extremely helpful with the viewing and securing the property and then Lucy has been really helpful with the next steps in terms of referencing and moving in. It has definitely been the least stressful move I've ever done and I couldn't recommend Paramount more. They show how easy it is to provide a professional service and other London letting agents could learn a thing or two from them!
We had an excellent experience with Paramount Properties, everything was handled very well and Katie and Adam were very efficient, making it very clear what we needed to do and stress free moving in. The week before our agreed move in date my old flat was burgled meaning I couldn't stay there. We contacted Katie and asked if we could move in a few days earlier and she couldn't of been more helpful. Within half an hour of contacting her she had spoken to the landlord, re-issued new contracts with instructions on what we needed to do and reorganised the inventory so that I could move in the next morning. It was such a great help and I really can't thank her enough or recommend how great she was to deal with.
150 West End Lane, West Hampstead, NW6 1SD, UK, NW6
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