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Paramount Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Paramount provided an excellent service from start to finish. Adam was incredibly friendly and accommodating when arranging to view the property. After some bad estate agent experiences in the past, Adam was a breath of fresh air. Once we had our offer accepted Katie was nothing but helpful and always had an answer for us immediately. As with Adam she was very accommodating especially with organising references etc. We highly recommend paramount as an estate agent, a very friendly and excellent service. Georgie and Robbie

Reply from agent

Hi Georgie and Robbie, Adam and Katie will both be very pleased! It's not every day that you get called a breath of fresh air!

5.00 /5

Paramount Properties has been the best agent I’ve worked with in London so far. Their service is impeccable and everything went smoothly from the beginning to the end. I felt I was always taken take of and was informed about every step along the process. I never felt like I was being tricked as I did with so many agents before. The cherry on the cake was he bottle of wine at the move in day. A superb experience and thank you very much.

Reply from agent

You're very welcome Florian - we hope that you enjoyed the wine to celebrate your move-in!

5.00 /5

We just sold our property with Paramount. The team have been incredible from start to finish. Not only highly professional, but it was the added attention to detail and incredible care. We were constantly updated and they helped to politely facilitate all conversations in a timely manner. They were an absolute joy in what can be a very difficult and emotional process. Thank you again. A real pleasure.

Reply from agent

Thank you Amanda, we are glad you were happy with our service. We wish you all the best.

5.00 /5

Recently found and moved into a property managed by Paramount, and I can't recommend them enough. Dexter and Lucy were fantastic throughout the whole process and I never had to chase for anything, they were so organised and helpful that they were always a few steps ahead of me! We've also been dealing with Bansari in regards to our flat and she has been amazing too. Paramount really provide the personal touch and take the time to listen to what you are actually looking for, in difference to some of the other companies that we've dealt with. If I could give 6 stars I would!

Reply from agent

Hi Rachel, we're really glad to hear how happy you were with your move! We'll make sure to pass your kind review on to Dexter, Lucy, and Bansari.

5.00 /5

Frank and Katie were wonderful helping us from finding the flat right to move in. We were already off to a good start when we initially came to see the flat. Frank had been very communicative in the lead up to the viewing, and was perfectly punctual (rare!). He was also very helpful when it came to making an offer and moved quickly with paper work, while keeping us up to date at every step of our offer process. This excellent communication was kept up in the lead up to the move with multiple check ins from Katie (very helpful and friendly!), during the move itself, and even after, when Frank personally reached out to check everything had gone smoothly. He efficiently dealt with some of the minor maintenance issues , leaving us feeling we are in very capable hands for the future. Thanks Paramount for everything, you've made this process very smooth and exciting rather than stressful!!

Reply from agent

Thanks so much Courtney. We will pass this feedback on to Frank and Katie. We are pleased we could make the process as smooth as possible. Congratulations on the move in, and we hope you are enjoying the flat!

5.00 /5

Had a positive experience renting through Paramount - especially after being badly let down by another high street letting agent. Dealt with Dexter (not the first time we've met him) who is very friendly, honest and not at all pushy. And Lucy was very helpful on the admin side and gave us plenty of opportunity to clarify any matters prior to move in. All in all, would happily recommend.

Reply from agent

Hi Colm, we're happy to have your recommendation!

5.00 /5

Our experience with renting from Paramount properties so far has been an absolute stress free pleasure for us! They handle everything with complete professionalism and our whole process has been wonderful. I can’t thank Lucy and her fantastic team enough and look forward to staying in contact in the future! Would highly recommend Paramount Properties

Reply from agent

Thank you for your feedback Ciara. We are glad you were happy with our service. We will make sure we pass this feedback onto Lucy and the team!

5.00 /5

Our experience with Paramount Properties has been fantastic. I'd never heard of them before we saw the property we now rent. Ollie was really helpful and reassuring throughout the process of securing the property and Lucy was brilliant too in helping us get sorted with the contract and deposit. What's great about Paramount too is they seem to have a team of people ready and at hand to help you with anything. We used their JustMoveIn service to set up our bills and internet which made moving in seamless and I'm sure the maintenance service will be equally as helpful as and when we use that too. Would highly recommend!

Reply from agent

Hi Rachel, our maintenance team will absolutely be there when you need them! We hope you're enjoying your new home!

5.00 /5

Excellent property managers! It was effortless to put my flat to rent with Paramount. Dexter was very helpful explaining what’s required from the landlord to let out a property. Within a few hours of listing the flat on the website, I’ve had several viewings booked. Adam and the lettings team worked hard to reach to prospective tenants and I received an offer within a week, and signed with a long-term tenant straight-after. Katie was very efficient to the tenancy contract in place. All went smoothly! Highly recommend these guys!

Reply from agent

Hi Noppadol, we're really pleased that you had such a great experience from start to finish renting your flat with us!

5.00 /5

Our experience with Paramount has been absolutely amazing. We wanted to move in ASAP (approx 2 weeks from the time we viewed the flat to when we wanted to move in). The whole process was seamlessly managed in time by Paramount. As its summer the staff we were dealing with initially were on holiday towards the moving date; but still everything was perfectly managed by staff who was covering to Sales and Processing team. Massive shout out to Lucy towards the last few days she made sure all our concerns are taken care of and deal was signed in time with all information we needed for furniture etc. Also to Oliver (Ollie) for his spontaneous response round the clock. Thanks guys.

Reply from agent

Thanks so much Roshan. We will pass this feedback on to Lucy and Oliver. Congratulations on the move in, and we hope you are enjoying the flat!

Contact details
Opening hours
Monday-Friday: 08:00 - 18:00
Address

150 West End Lane, West Hampstead, NW6 1SD, UK, NW6

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Our team

Danielle Lanthier

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