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Paramount Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We had both Adam and Katie from Paramount look after us in the process of looking for a flat, filling out all the necessary paperwork, right up until our move in date. They were both easy to contact at all times, quick with responses and helpful with any queries (the 1000's we had). We've had a really positive experience and would recommend them to anybody else who is looking for a place in the area :-)

Reply from agent

Hi Ruth, 1000's of queries don't phase us! We want to make sure no question is left unanswered by the time you move in. We hope you're loving your new flat!

5.00 /5

Jonny and I moved into our new flat last week and we couldn't be happier with how smoothly everything went, with thanks to Adam and Lucy at Paramount! From the start, both Adam and Lucy were very helpful, friendly, efficient at getting back to us and Lucy even went the extra mile and helped me with a delivery that came early to the flat. We would definitely recommend Paramount and couldn't fault the service. Thank you Lucy and Adam!!

Reply from agent

Hi Lucy, we're really glad to hear how happy you were with your experience. We also understand how crazy things can get when dealing with deliveries when you're moving!

5.00 /5

I don’t normally leave reviews (and especially about estate agents!) but we received the most incredible service that I had to write something. Paramount were extremely prompt in coming out to see us and marketing our property, with regular Prime Listing on Rightmove, and kept us up-to-date with regular emails and phone calls. Soroush took care of us to begin with and thereafter it was Lionel - who looked after us from viewings, to offer, through to exchange and completion. I can honestly say, Lionel worked over and above the call of duty and absolutely earned his commission! He fought hard for us, chasing all parties regularly, to bring about a swift exchange and I’ve never felt so looked after. I have complete confidence in Paramount and highly recommend them! (We’ve also used them for renting properties in the past and were extremely impressed then too)

Reply from agent

Thanks for your excellent review Tanya! We're really pleased to hear that you had such a great experience with us and are always happy to go the extra mile for our customers. We will pass on this feedback to Lionel. Congratulations on the sale!

5.00 /5

We have had a great experience looking for properties in West Hampstead and moving in through Paramount. Adam- who showed us a number of different properties was really helpful, not pushy and explained everything in a lot of detail. Katie- who helped us during the move in period was really great in keeping us informed throughout the long time between agreeing to the tenancy and moving in. Both Adam and Katie were always available to answer even the silliest questions, accommodated our busy/erratic schedules and helped us a lot; really makes a difference having those personal relationships during the process. We would definitely recommend Adam and Katie from Paramount!

Reply from agent

Thanks Lenio! Trust us - no question is too silly for us!

5.00 /5

This is the eighth move I've done in London and without a doubt the best experience I have ever had of renting a property. From start to finish the process has been pretty seamless. Dexter was extremely helpful with the viewing and securing the property and then Lucy has been really helpful with the next steps in terms of referencing and moving in. It has definitely been the least stressful move I've ever done and I couldn't recommend Paramount more. They show how easy it is to provide a professional service and other London letting agents could learn a thing or two from them!

Reply from agent

Thanks Laura, it's really great to hear that your best moving experience (out of eight!) was with us! We hope that you're enjoying your new home.

5.00 /5

We had an excellent experience with Paramount Properties, everything was handled very well and Katie and Adam were very efficient, making it very clear what we needed to do and stress free moving in. The week before our agreed move in date my old flat was burgled meaning I couldn't stay there. We contacted Katie and asked if we could move in a few days earlier and she couldn't of been more helpful. Within half an hour of contacting her she had spoken to the landlord, re-issued new contracts with instructions on what we needed to do and reorganised the inventory so that I could move in the next morning. It was such a great help and I really can't thank her enough or recommend how great she was to deal with.

Reply from agent

You're most welcome Abigail! We're happy that we were able to make things work for you.

5.00 /5

I can't recommend Paramount Properties highly enough, especially our agent Lionel! We were buying a flat, and Lionel was always super responsive (literally replies were sent within 30 mins sometimes), professional, kind, patient, on top of everything and chasing other parties, where relevant. When we were confused about the process and had the questions even outside of agency scope, Lionel always had time to chat over the phone and explain everything to us. All in all, I really wish every agent was like this, it made our purchase process so much easier. I am super happy with the service provided and will recommend this to our friends. Thank you Lionel and Paramount team!!

Reply from agent

You're most welcome Apollinariia! We're happy to have helped you through the purchasing process. We'll pass your review along to Lionel!

5.00 /5

We found Paramount Properties through an online post. Throughout the renting process Oliver has been an excellent consultant and Katie has been instrumental in the course of the negotiation and referencing phase. They were both extremely helpful and responsive to our needs. The property we rented was in impeccable condition at the time of move-in as promised, despite the short interval following the previous tenants move-out. Thank you very much!

Reply from agent

You are very welcome Konstantina!

5.00 /5

Paramount provided an excellent service from start to finish. Adam was incredibly friendly and accommodating when arranging to view the property. After some bad estate agent experiences in the past, Adam was a breath of fresh air. Once we had our offer accepted Katie was nothing but helpful and always had an answer for us immediately. As with Adam she was very accommodating especially with organising references etc. We highly recommend paramount as an estate agent, a very friendly and excellent service. Georgie and Robbie

Reply from agent

Hi Georgie and Robbie, Adam and Katie will both be very pleased! It's not every day that you get called a breath of fresh air!

5.00 /5

Paramount Properties has been the best agent I’ve worked with in London so far. Their service is impeccable and everything went smoothly from the beginning to the end. I felt I was always taken take of and was informed about every step along the process. I never felt like I was being tricked as I did with so many agents before. The cherry on the cake was he bottle of wine at the move in day. A superb experience and thank you very much.

Reply from agent

You're very welcome Florian - we hope that you enjoyed the wine to celebrate your move-in!

Contact details
Opening hours
Monday-Friday: 08:00 - 18:00
Address

150 West End Lane, West Hampstead, NW6 1SD, UK, NW6

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Our team

Danielle Lanthier

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