Great service through and through. Polite, prompt and efficient, very happy and highly recommend.

Frosts partnership Windsor

Recently rented my house out with Frosts who provided me with excellent customer service. Both Karen and Jo are very friendly and so helpful. Jo Ball in particular as she was the person I dealt with all the time. Very easy to talk to and answered anything i was unsure about. Nothing was too much trouble and she kept me up to date with everything. Thoroughly recommend them,

Just a big thank you to the staff at the Langley Branch especially to Colin White and Sinead McMahon for all their support and commitment over the last year. The service is excellent in this Branch I would thoroughly recommend them if you are letting a property or buying one.

Excellent all round Service provides by Frost Partnership

From my first viewing of the property which I successfully rented I was greeted in an extremely warm and welcoming way by Joanna Ball who replied to all my queries and questions very promptly keeping a courteous and friendly manner. Throughout the Rental process, financial requirements and personal details, I was kept updated and well informed about all the prerequisites and necessary documents by Julia Horwood. Since moving in I have had a few issues with the electrical which were handled very professionally and in a timely manner. Pina Fogarty who deals with all the maintenance aspects of the property is always readily available and efficient. I had a broken down oven replaced within a few days. Nothing seems too much and the third parties who supply services to the Frost Agnecy are of an extremely high standard, polite and professional. When I popped in to their offices in Windsor town centre their staff were very friendly and you feel immediately relaxed and put at ease. I am very happy by their outstanding services and these comments do not come lightly as I work with a Premium company in the area of customer Services. I have appreciated the way all my queries and issues have been quickly resolved and wish to say a big thank you to all y Ur staff.

There are not enough words to convey our thanks to Lee Henry, Alison Perchard and the team at Frosts Slough office. The friendly and personal service we received was beyond excellence and although we experienced a few bumps in the road the team pulled out all the stops to make sure our experience was very positive. We were kept informed every step of the way and we would have no hesitation using Frosts again. We also used their property letting department and again this was a first class experience and we were sorry we had not moved our property to them sooner.

Professional Service & Support

Both Karen Morris and Joanna Ball provided high level professional service and support throughout our home search for Rent in the Eton Wick. They were both available any time and offered quick and substantive advice and help throughout the process. Paperwork was explained and processed with efficiency and speed. I was particularly impressed with the calmness and understanding to get us through a paperwork challenge, always giving positive comments and confidence in finding a solution, for this I am most grateful. I cannot recommend this team enough, they work together very well.

Our thanks go to Ben Levi of the Chalfont branch for his professionalism, efficiency and high level of communication. We always knew where we stood in the process and he dealt with our questions with unfailing politeness. Thank you.

Fabulous service

From the moment we met Nicola Thornton at the property, now successfully purchased, she was professional, courteous and great to work with throughout the, sometimes tricky, purchase. Always responded quickly to our queries, and the Windsor office were efficient at passing on messages to Nicola. I would not hesitate to recommend Frost Partnership to prospective vendors or purchasers, particularly Nicola.

Denise Lane in your Windsor Office is a treasure.

The service received from the Windsor office and in particular from Denise Lane was of the highest standard, and she went well beyond her remit to help me in so many ways to sell my bungalow. I will never be able to thank her enough.

Great service from Frost, professional from start to finish, particular thanks to Nicola Thornton, who dealt with my purchase.