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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
29.11.2024

It’s hard to know where to start with this 5 star review but if I could give 10 stars I would. Mark and Julie go beyond any expectation of not only an estate agents but also a business in general. Their understanding and empathy towards your individual goals and expectations is crazy when you consider they balance everyone. I couldn’t imagine balancing lots of versions of me who have a dream home but need lots of help to get it. The UK purchasing system is rough but with these two at the healm you can literally move mountains. Thank you xx

5.00 /5
29.11.2024
Amazing, brilliant, fab

It’s hard to know where to start with this 5 star review but if I could give 10 stars I would. Mark and Julie go beyond any expectation of not only an estate agents but also a business in general. Their understanding and empathy towards your individual goals and expectations is crazy when you consider they balance everyone. I couldn’t imagine balancing lots of versions of me who have a dream home but need lots of help to get it. The UK purchasing system is rough but with these two at the healm you can literally move mountains. Thank you xx

5.00 /5
15.11.2024
Did in 6 weeks what our previous estate agents couldn't do in 6 months!

Mark & team sold out house in 6 weeks after months of termoil with another estate agent. We got the price we wanted in one of our first offers through him. Correspondence was easy via a WhatsApp group set up by his wife Julie who was always just a message away and always replied fast with the exact answer we needed. We hope to never need to move again but if we do it'll be via mark Buchanan!

5.00 /5
13.11.2024
Excellent service, as always!

We have used Mark and Julie for several home moves, all of which have been super easy. Their knowledge and skills are brilliant and provides sellers with a second to none service. We are really grateful for all the help you have given us to sell up and get settled into our forever home. Thank you so much again.

5.00 /5
12.11.2024
Couldn't be more grateful

Working with Mark & Julie has been an absolute pleasure. From day one, they made us feel confident and well-supported throughout the entire process. They went above and beyond to ensure we had all the information we needed, and were always available to answer any questions—big or small. What really stood out to us was their consistent communication. We never felt out of the loop, and they kept everything moving forward smoothly, even when we encountered a few hurdles. They really took the stress out of the process, making us feel like we had a true team on our side. Their dedication and professionalism were clear from the start, and we were especially impressed with how proactive they were in managing the sale and communicating with all parties involved. It’s rare to find estate agents who genuinely care about their clients’ needs, and Mark & Julie definitely do. We can’t thank them enough for making what could have been a complicated and stressful experience so much easier. Highly recommend their services to anyone looking for an estate agent who truly delivers results and exceptional service!

5.00 /5
12.11.2024

Working with Mark & Julie has been an absolute pleasure. From day one, they made us feel confident and well-supported throughout the entire process. They went above and beyond to ensure we had all the information we needed, and were always available to answer any questions—big or small. What really stood out to us was their consistent communication. We never felt out of the loop, and they kept everything moving forward smoothly, even when we encountered a few hurdles. They really took the stress out of the process, making us feel like we had a true team on our side. Their dedication and professionalism were clear from the start, and we were especially impressed with how proactive they were in managing the sale and communicating with all parties involved. It’s rare to find estate agents who genuinely care about their clients’ needs, and Mark & Julie definitely do. We can’t thank them enough for making what could have been a complicated and stressful experience so much easier. Highly recommend their services to anyone looking for an estate agent who truly delivers results and exceptional service!

Reply from agent

Thanks so much Bethan. It’s wasn’t the easiest of sales but I’m so pleased that we managed to get through those hurdles and help you move into your new home. We both wish you all the best and that you get settled in ok x

5.00 /5
09.11.2024
5 star support from start to finish

I couldn’t speak highly enough of Mark & Julie. My sale wasn’t straight forward, but Julie was on hand to support where needed, acting as the link between both parties, chasing updates and keeping everyone moving. Thoroughly pleased, thank you.

5.00 /5
25.10.2024
Excellent Service that went the extra mile

Mark worked incredibly hard and did an excellent job to sell our property. Would recommend to anyone. His staff went above and beyond and helped us move things along when other parts of the process got gummed up.

Reply from agent

Thanks Iain for your kind words. We pride ourselves on providing an exceptional service, especially when complexities arise. Thank you for letting us help to get the property sold. We really appreciate it.

5.00 /5
25.10.2024
Great service

I recent sold my house with Mark and couldn’t be happier. It was a tricky process due to buyer issues but Mark and Julie were always on hand to help and I couldn’t recommend them enough!

Reply from agent

Aw thanks Holly. It wasn't the smoothest of sales but we finally got their in the end. Thanks for letting us help to get the property sold for you. We really appreciate it.

5.00 /5
28.08.2024
Forever Home

Mark and his team have been absolutely incredible in supporting us to buy one of his homes. We stupidly did not use Mark ourselves but thankfully bought a property he was selling and his family have been incredible in speaking with solicitor, estate agents and all parties involved to ensure fast and efficient service. We tried to buy a home through Mark two years ago but unfortunately lost our own buyers and with delays throughout the process we had to take a step back . This year we knew we wanted to find out forever home and thanks Mark and his team we are finally home! Thank you so much for your amazing communication...and prosecco and goodies are always a perfect touch!

Reply from agent

Dear Kiesha, We're thrilled to have been part of your journey to finding your forever home. Your experience is a testament to our dedication to exceptional service. Thank you for your kind words, and we hope you create many happy memories in your new home. Cheers to new beginnings and a little sparkle from the prosecco! Warm regards, Mark, Julie & The Team

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK, CA14

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate

No awards information available

Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate

No awards information available