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Brockenhurst - Andover

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Selling our home with Brockenhurst was the quickest and easiest experience. James came to our house for a valuation and within 4 hours , he had sold our home that evening to a lovely couple! The team then worked hard to help us find our dream home. Throughout the process they were good with communication, keeping us up to date regularly with developments in our chain. We cannot thank them enough.

5.00 /5

The guys at Brockenhurst were great. James, Clare and Anji done a really good job finding us our home and always kept us in the loop with convenient communication. They were also able to accommodate weekend viewings with some of their other staff which worked great for us. They kept in touch with our solicitors which was convenient, as it kept everyone on the same page and made the process seamlessly simple. We would recommend Brockenhurst to any one looking to buy, rent etc, and we would ourselves use their services again. Many thanks!

Reply from agent

Thank you for taking the time to share such a wonderful review. We’re absolutely delighted that James, Clare, and Anji were able to help you find your new home and that their consistent communication, flexibility with weekend viewings, and coordination with your solicitors made everything run so smoothly. We always strive to make each step of the process as convenient and stress-free as possible, and it’s great to hear that we succeeded. We truly value your kind recommendation and look forward to assisting you again in the future—whether you’re looking to buy, rent, or sell!

5.00 /5

Whilst looking for our family home James has been brilliant at sourcing great properties for us to view even some which aren’t yet on the market. He is our go to guy for our next home and we have throughly enjoyed the process.

Reply from agent

Thank you for your fantastic feedback! We’re delighted to hear that James has been instrumental in helping you find great properties, including those not yet on the market. It’s wonderful to know he’s your go-to for your next home, and we’re so pleased you’ve enjoyed the process. We look forward to continuing to assist you in finding the perfect family home!

5.00 /5

James recently helped me with my property search, and was really insightful and knowledgeable; he even called me about homes that weren’t on the market! Despite having to put things on hold, when the time is right, James will be the first person I call!

Reply from agent

Thank you for your kind words! We’re so pleased to hear that James’s insight and knowledge made a positive impact on your property search, especially with his proactive approach in finding off-market opportunities. While we completely understand needing to put things on hold, we’ll be here whenever you’re ready to continue, and James will be delighted to assist you again. Wishing you all the best in the meantime!

5.00 /5

Just brought a property with Angie at brockenhurst and could not of received a better service. Angela updated me throughout the whole process, was always available to answer any questions I had and was overall amazing, would definitely recommend.

Reply from agent

Thank you for your wonderful feedback! We’re thrilled to hear that Angela provided such an exceptional service throughout your property purchase. Keeping our clients informed and supported every step of the way is what we strive for, and we’re so glad Angela exceeded your expectations. We truly appreciate your recommendation and wish you all the best in your new home!

5.00 /5

Anji was super helpful & guided us through a very challenging selling process. We are incredible grateful for her excellence communication & advice. Thank you Anji.

Reply from agent

Thank you for your kind words! We're so pleased to hear that Anji's support and guidance made such a positive impact during what can be a challenging process. Her excellent communication and advice are a testament to her dedication, and we’re thrilled she could help make your experience smoother. We’ll be sure to pass on your thanks, and we wish you all the best moving forward!

5.00 /5

Brockenhurst helped us with the sale of our property and so happened to be the agent for the one we were buying. Every aspect was explained well and it didn’t just stop at the offer acceptance. All the way through to completion they were on our side keeping us informed and working tirelessly to get the completion through even with our unfortunately poor conveyancers. A massive thank you to the entire team.!

Reply from agent

Thank you for your fantastic feedback! We're so glad we could assist with both the sale of your property and the purchase of your new home. It’s great to hear that our team kept you well-informed and worked tirelessly to ensure everything progressed smoothly, even when challenges arose. Your kind words mean the world to us, and we’re delighted we could support you throughout the entire process. Wishing you all the best in your new home!

5.00 /5

I've never known an estate agent to be so easy to work with! They were very efficient with organising a viewing and subsequent negotiations. And kept me up to date with how the purchase and chain were going, without me having to ask or chase, which shows how professional they are and very friendly too. Thank you!

Reply from agent

Thank you for sharing such kind words. We’re thrilled to hear you found us so efficient and easy to work with. Keeping you informed and ensuring a smooth process is always our top priority, so it’s wonderful to know this reflected in your experience. We truly appreciate your trust and look forward to helping you again in the future!

5.00 /5

I am thoroughly impressed with the team at Andover, and especially Anji, the move manager. When I was choosing an estate agents I specifically chose Brockenhurst because they had a dedicated person who would follow up the sale process to ensure everything was progressing. Anji went above and beyond in this role, with endless patience and always diligently ensuring everyone in the chain was progressing as well. I truly believe we made it to exchange because of her hard work! Thank you to everyone on the team for everything they do and I would highly recommend this estate agents.

Reply from agent

Thank you so much for sharing your wonderful experience with our team in Andover! We're delighted to hear how impressed you were with Anji and her dedication as your move manager. Having someone focused on progressing the sale process is something we take pride in, and it's fantastic to know that Anji’s hard work and diligence made such a difference in your journey to exchange. Your kind words mean the world to us, and we’re so grateful for your recommendation. Wishing you all the best in your new chapter!

5.00 /5

We’ve had the absolute pleasure of working with Brockenhurst Estate Agents to purchase our family home, and we couldn’t be happier with the experience. From the very start, their knowledge of the local area and the property market was invaluable. What truly set them apart was their ability to really listen to our needs and what we were looking for. Thanks to their insight and encouragement to think outside the box, we ended up viewing a property that wasn’t an obvious choice at first. It turned out to be perfect, and we couldn’t be more in love with our new home. James has been wonderfully helpful and welcoming throughout the process, and Angie handled the sales process seamlessly, keeping us informed every step of the way. Their professionalism and warm approach made what could have been a stressful experience feel easy and enjoyable. Not only was our purchasing experience exceptional, but I also witnessed the wonderful support and guidance they provided to a family member when selling their home. It’s clear that Brockenhurst Estate Agents go above and beyond for all their clients. We wouldn’t hesitate to recommend them to anyone, and while we’re thrilled with our new home and hope to stay for many years, we wouldn’t think twice about using their services again in the future. Thank you, Brockenhurst Estate Agents, for helping us find our dream home! — C.

Reply from agent

Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are absolutely delighted to hear about your positive experience with us and to know that you’ve found your perfect family home. It means the world to us to have been part of such an important chapter in your life. James and Anji will be thrilled to hear your kind words. They both work incredibly hard to ensure our clients feel supported and informed every step of the way, so it’s wonderful to hear their efforts made a difference for you. It’s especially rewarding to know that our encouragement to explore different options led you to a home you truly love—it’s moments like these that remind us why we love what we do. We’re also touched that you noticed the care we provided to your family member. Going above and beyond is at the heart of our approach, and it’s fantastic to know our efforts resonated with your family as well. Thank you for your kind recommendation and for trusting us with both your purchase and your family’s sale. Should you ever need us in the future, we would be absolutely delighted to assist you again. Wishing you many happy years in your dream home! Warm regards, The Brockenhurst Team

Contact details
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Address

1-3 London Street, Andover, SP10 2NU, UK, SP10

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Andover Office

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