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Ellis & Co Bethnal Green

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Kier is a fantastic agent and I would highly recommend him to anyone I know. Thank you for helping me find the perfect flat!

5.00 /5

I am a landlord and have used Ellis and Co to let 2 of my properties for the past seven years and have always found them to be efficient and fair to both the tenant and landlord and would not hesitate in recommending them!

4.00 /5

I received great support from Kier Hawkins on the sale of my flat, he was always available for queries and quick to respond. Initially we struggled with the flat being over-valued, and a lack of viewings, but the buyer we got was perfect in the end. Thank you for making the process as smooth as possible during a pandemic!

4.00 /5

I have rented a property through Ellis and co for 3 years now and have nothing but good to say about them I dealt initially with Ashley Thompson and at the time was new to the uk. Ashley was helpful not only with the letting of the flat but helped my through my integration to London life. During my tenancy whenever we had a problem, it has been dealt with efficiently and we have been kept informed with any progress. I would recommend the Ellis and co team to both landlords and tenants if you wish to be looked after.

4.00 /5

I have rented a property through Ellis and co for 3 years now and have nothing but good to say about them I dealt initially with Ashley Thompson and at the time was new to the uk. Ashley was helpful not only with the letting of the flat but helped my through my integration to London life. During my tenancy whenever we had a problem, it has been dealt with efficiently and we have been kept informed with any progress. I would recommend the Ellis and co team to both landlords and tenants if you wish to be looked after.

3.00 /5

I had a mixed experience with Ellis and Co. I rented with them for a year. The flat was nicely redecorated before we moved in. The agent we dealt with was friendly, and most of the time when we had minor repairs or issues with the flat they were quick to send someone to fix it. I didn't get the feeling that they were out to rip us off, as is the case with a lot of letting agents. The reason they lose some stars is because of communication - when we had queries that were more complicated than a simple repair, our emails would often go unanswered, or only answered after a lot of chasing. This was quite frustrating at times. It took quite a few emails and about a month of time after I moved out to be told when my deposit would be returned (I eventually received it in full). Overall I think they are a decent letting agent, but if they improved communication and responsiveness they could be great.

3.00 /5

I had a mixed experience with Ellis and Co. I rented with them for a year. The flat was nicely redecorated before we moved in. The agent we dealt with was friendly, and most of the time when we had minor repairs or issues with the flat they were quick to send someone to fix it. I didn't get the feeling that they were out to rip us off, as is the case with a lot of letting agents. The reason they lose some stars is because of communication - when we had queries that were more complicated than a simple repair, our emails would often go unanswered, or only answered after a lot of chasing. This was quite frustrating at times. It took quite a few emails and about a month of time after I moved out to be told when my deposit would be returned (I eventually received it in full). Overall I think they are a decent letting agent, but if they improved communication and responsiveness they could be great.

2.00 /5

I've had good and bad experiences with this agency. I rented with them for 2 years. The renting process was quite easy and straight forward. During the tenancy, they were on top of the problems we encountered. It was a little bit confusing who to contact at times, the way they split the responsibilities with the landlord is confusing; but things got fixed and problems resolved. The end of the tenancy was a nightmare. Kier was unhelpful and I had to chase him for weeks before being able to get my deposit back (over a month after moving out). It is honestly a shame, and ruined my experience with them completely.

2.00 /5

I've had good and bad experiences with this agency. I rented with them for 2 years. The renting process was quite easy and straight forward. During the tenancy, they were on top of the problems we encountered. It was a little bit confusing who to contact at times, the way they split the responsibilities with the landlord is confusing; but things got fixed and problems resolved. The end of the tenancy was a nightmare. Kier was unhelpful and I had to chase him for weeks before being able to get my deposit back (over a month after moving out). It is honestly a shame, and ruined my experience with them completely.

Contact details
Sales Phone:

020 7729 1815

Opening hours

Unknown

Address

485-487 Bethnal Green Road, Bethnal Green, E2 9QH, UK, E2

We're proud to have been serving the Bethnal Green area for over 10 years, offering a wide range of properties for sale and to rent, not only in Bethnal Green but also in Whitechapel, Stepney Green, Mile End and Shoreditch. Franchise owner Andy James is a Member of the National Association of Estate Agents (MNAEA) and the Association of Residential Letting Agents (ARLA), and has been in Estate agency for over a quarter of a century. During this time he has seen the highs and lows in the property market, making him highly qualified to advise the best way to achieve maximum return on your property whatever the market conditions.

Our team

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No marketing information available

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