Great service from Lily Johnson and Megan! Both very reliable, understandable and most kind! Super quick on responses.PositiveResponsiveness

I first seen this property on rightmove and contacted the agents and was put through to Lily. Lily has been amazing throughout. No matter what we asked her, she responded quickly and always answered our query. She went over and beyond to ensure we had everything we needed and arranged alternatives if the first solution wasn’t available. 100% recommend as Lily was fab throughout everything! Thank you again ☺️PositiveResponsiveness, Professionalism

We have the pleasure of dealing with Lily Johnson who is the consummate professional. Being overseas landlords, we were not able to visit our new property due to COVID 19 travel restrictions. Lily managed the handover with the developers, sourced tenants in a difficult economic period and we look forward to Lily managing our property for many years to come.PositiveResponsiveness, Quality, Professionalism, Value

We had a visual inspection online with Charlotte ford we told her the problems we have had at 72 prince of Wales lane B14JY and it seems that Charlotte has got in touch with cm buildings about some work that need doing with the property.PositiveQuality

I wanted to share how amazing Lily was. I bought a property in Birmingham and live in Hong Kong. I really did not think during these COVID times I would get my property rented. Within one week Lily did. Amazing service. Totally responsive on Whatsapp though millions of miles away. If you have a property to rent connect with Lilly.PositiveResponsiveness, Quality, Professionalism, Value

I have worked with Lily and the team for approximately two years. They are a great team to work alongside, and I will always get a super quick response in any form of communication with Lily or the team. Top Agents!!PositiveResponsiveness, Quality, Professionalism, Value

My property has been overseen by other property managers before Gita Patel became my property manager, and she is by far the best so far. Really pleased with Gita Patel's service as my property manager. She has shown dedication in helping me to get my property up to standard before new tenants were to move in, especially as I am currently residing in Australia! Given the time difference, I have found Gita to be extremely responsive and she will often get back to me soon with any queries that I may have about my property. Thank you for the level of service that you provide Gita. Really appreciate it and I hope we continue to have this working relationship.PositiveResponsiveness

Just moved in and found a few minor issues and contacted Property Management Team. Spoken to Charlotte and I am very satisfied with the quick and professional service provided by her for the resolution of these issues. On 7 Oct 2020 Another 5 stars for Charlotte for getting the heating issue fixed quickly. Very professional and clear communication, thank you and keep up the good work you already do.PositiveResponsiveness

Thanks to John Shepherd and in particular the agent Lily Johnson I quickly found a nice flat to rent in Birmingham center. Quick replies, fast process and always clear answers!PositiveResponsiveness, Value

Such amazing experience with a great team ! Deebie lock is the most professional and attentive agent I never had ! No matter what I asked, she responded quickly and always answered my query. Sadly I had to eft John shepherd due to relocating but the leaving process was very smooth with Debbie Lock who responded very quickly to provide me references and all the details for my end of tenancy - I knew what was expected from me and our communications was perfect. Thanks for such a great tenancy (from the start to the end). I totally recommend John Shepherd agency !PositiveResponsiveness, Quality, Professionalism, Value