Unfortunately a terrible experience with Northwood. Hard to get hold of with empty promises of a call back and was not kept up to date on the status of a house we had signed for. After we had signed and paid agency fees for a property, over a month later whilst waiting for a move in date, we were told the landlord no longer would accept a pet which had been agreed previously - hence going ahead in the first place. In my opinion this was an excuse for something else, whatever it was, we should have been informed much earlier before paying out any money, and completing hours of paperwork.

They advertise properties far in advance when you can't even book an appointment for viewing. They don't even know when will the property be available to view. They take your details (as many times as you call them because they can never find you in the system) and never call back. If you need something urgent, you better contact some other companies.