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Northwood - Bristol

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I’ve just received my latest inspection report after 4 years of letting my property through Northwood. Throughout the inspections have been regular and shown me how my house is. There’s a couple of things need doing this time which shows me how thorough they are.

Reply from agent

Thank you very much for leaving us a review Anne. We much appreciate it!

5.00 /5

Efficient, proffessional and friendly service by Matthew Ward throughout the tenancy application. Within a week of viewing the property we were moved in and the agency fees were the cheapest we had come across. Income/payslip/ reference checks were done by Lucie Fizkova which was also completed extremely quickly. We phoned up about a missing window key and within half an hour Matthew was round and checked every window in the house to make sure we could open them. Would definitely recommend this estate agents.

Reply from agent

Thank you very much Chloe for your time leaving us such a lovely review! We hope you all are enjoying your new home:)

5.00 /5

We recently went through Northwood to rent a new property and found everyone we dealt with really personable and professional. They were very prompt with communication and easy to deal with throughout. It was refreshing to deal with an estate agency who gave a personal service and the whole process has been dealt with smoothly. Would definitely recommend!

Reply from agent

Thank you very much Robyn! Much appreciated.

5.00 /5

I have rented my flat in Bristol with Northwoods for the last 5 years. Northwoods have exceeded my expections with their professionalism. If there is every a problem then they are very fast to react and solve/fix it. Recently my flat flooded over night and Matt was there at the drop of a hat with a mop. They handled all of the insurance and I haven’t had to lift a finger!! I chose the guaranteed rent option as it was more than enough to cover my mortgage etc. This gave me piece of mind even if a tenant wasn’t living there. They do 3 monthly inspections which means that they keep your property in good condition, they take photos of everything so they know what the condition was like when you first hand it over to them. We recently bought another flat to rent in Bristol and within 2 days of signing the contract we had received our 1st months guaranteed rent! Can’t say a bad word against them. Big thumbs up to Hannah D and Matt H for keeping me happy for 5 years. Keep up the good work.

Reply from agent

Thank you Matthew for this such a wonderful review! We are glad our service is appreciated!

5.00 /5

This was my first experience of selling a house and I could not have put the sale in better hands than those of the Northwood team. They were excellent throughout the whole process and only too happy to help whenever I had a question, a request or needed an explanation of something that I did not understand. The staff always got back to me exactly when they said that they would and all the paperwork associated with the transaction was dealt with in an efficient and timely manner. A particular mention should be made of Hannah, the office manager, who went well above and beyond the call of duty in chasing up a number of outstanding matters in the final few days of the sales process, and also of Matt, whose attention to detail in the photography and marketing of my house helped to sell it more quickly than might otherwise have been the case. Selling a house whilst buying a new one to move to can be a stressful experience so it was welcome to know that my sale was in such reliable and capable hands. Thank you again for all your hard work and efforts. Should I ever be in a similar situation again I would not hesitate to use Northwood.

Reply from agent

Thank you John for taking your time to leave us this wonderful review. We much appreciate it and are very glad you are happy with the service we provided you. All the best :)

5.00 /5

We moved into a flat in Central Bristol just over two weeks ago now, and Northwood have been very helpful and friendly throughout the whole process. They are prompt with communication and will do anything they can to make your move easier for you! The online service they offer for maintenance requests is also really useful. Would definitely recommend!

Reply from agent

Hi Lauren. Thank you for your lovely words! We much appreciate it!

5.00 /5

Northwood Bristol looked after our property for a couple of years on their guaranteed rent service and found the best tenants that you could imagine. After this time the tenants decided to leave so we thought that we would take the opportunity to try and sell the house. The tenants had looked after the house so well that we actually sold it through Northwood at the first viewing! The team here are always so helpful and nothing is too much trouble, as nervous first time Landlords we could have not had a better experience.

Reply from agent

Thank you very much Dave. We much appreciate your review!

5.00 /5

Our experience when buying our first house with Northwood was great. Hannah was absolutely fantastic in keeping me informed throughout the process, which was not an easy one due to having a lot of problems with the solicitors we chose. Hanna was amazing. Thank you to the whole team :)

Reply from agent

Sonia, Thank you very much for the lovely feedback! Much appreciated! We wish you all the best in your new home!

5.00 /5

We have recently entered into the 1 year guaranteed rent scheme with Northwoods Bristol. First impressions are prompt, reliable and well informed. They found us fantastic tenants and we are assured in the fact that they have listened to our preferences and acted in our best interests. Highly recommend, thank you Hannah and the team.

Reply from agent

Thank you very much Natasha! We are glad you are happy with our service and much appreciate your time leaving us this lovely feedback!

5.00 /5

We were really pleased to find an estate agency that seemed a bit more personal. On the viewing, they were very positive and it was great to hear that if the property fell through, the agency fees were refundable - unlike many other agencies we’d experienced. Luckily we managed to secure the property and they were very accommodating during the moving process, changing times and dates to suit us. Since moving in, we have had good experiences with communication and any issues seem to be dealt with promptly - or they’ve trusted us to do it! Overall, we would recommend Northwood as a rental agent in Bristol.

Reply from agent

Hi Josh and Harriet. Thank you for your lovely words!We much appreciate your time leaving us this wonderful feedback!

Contact details
Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 09:30 - 12:00
Address

271 North Street, Bristol, BS3 1JN, UK

About

Looking to sell or let your Bristol home? Our friendly team of experts is here to guide you through the process from valuation to marketing, delivering award-winning service to help you get the most out of your property. Our office of letting and estate agents in Bristol offers a wide range of services including Residential Sales & Lettings, Property Management, and our unique Northwood Guaranteed Rent service

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Bristol Office

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