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Martin & Co Bury St Edmunds

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Both Justine & Charlotte provided a very good service for arranging the viewings, getting all our queries answered patiently. Throughout the process their communication was very responsive, swift and clear. I definitely recommend their service.

Reply from agent

Thank you Immanuel for your 5-STAR REVIEW! Both Justine and Charlotte were really pleased to work with you to completion! Our experienced team know how to deal with queries raised and to progress the sale, communicating with other agents and solicitors to make sure nothing is left to chance. We all wish you the very best with your purchase! kind regards, Justine, Charlotte and the Martin & Co Sales Team :)

5.00 /5

Matt clearly knew the process thoroughly and was beyond friendly and helpful! It could not have gone any smoother.

Reply from agent

Thank you Ike for taking the time to give Matt a 5-STAR REVIEW! Matt certainly knows the lettings process from start to finish and he is known for his friendly professional approach. Martin & Co have been letting properties from our Angel Hill offices for 20 years and we know that our customers have confidence in our service so it was lovely to read your positive message, wishing every happiness in your new home :)

5.00 /5

We had a valuation meeting with Justine Hoy of Martin & Co, and she was professional, friendly and had lots of great advice. She clearly understands the current markets and was helpful in providing advice and answering our questions about the selling process and next steps. Justine was honest about if our expectations could be met, and we had some open conversations about making the right changes in the house to lead to a successful sale.

Reply from agent

Thank you Rachel for your 5-STAR REVIEW! Justine has been working locally in property sales for 30 years and literally has the best advice you could ask for! Honesty and professionalism are what any seller needs. Justine is able to guide you on price and on what a buyer needs to do to prepare your property for sale. Always here to help! with very best wishes from Justine and the whole Martin & Co team

5.00 /5

Friendly and efficient service particularly during our transition from tenant to homeowner.

Reply from agent

Thank you Justin for your 5-STAR REVIEW! It was a pleasure to help you, and it is precisely that we deal with both Sales and Lettings that we are able to oversea the whole journey from tenant to home owner! best of luck from all the team at Martin & Co :)

5.00 /5

I recently rented a property through Martin & Co and was thoroughly impressed with the exceptional service. My initial viewing with Matt was both friendly and professional, and he took the time to answer all my questions. Throughout the entire process, the team kept me well informed, providing updates and ensuring everything moved along smoothly. They went above and beyond to ensure my application was processed quickly and efficiently. I truly appreciate the level of service I received and would highly recommend Martin & Co to anyone looking to rent.

Reply from agent

Thank you Aaron for your 5-STAR REVIEW! Great feedback for all of us! We work as a team to ensure you get the best service possible! Matt is experienced, professional and friendly, taking pride in his work, backed up by our experienced, mature administrative team. We have been Letting property locally for over 20 years and it is so rewarding when we receive reviews like yours, acknowledging our high level of service! Very best wishes from the whole team at Martin & Co x

5.00 /5

Exceptional Service After a Flood Huge thanks to Linda, John and Justine at Martin & Co for their swift and professional response to a recent incident. A flood occurred in one of the flats managed by Martin & Co, directly above mine, on a Sunday. Water began leaking through my ceiling and I contacted the team in a panic. Justine quickly retrieved the keys from the office and John and Linda arrived shortly after. They promptly turned off the washing machine's water supply, emptied it, and cleared the water from the flooded flat. Their quick actions helped minimize the damage. They also made sure I was safe and arranged for an electrician to assess my flat the next morning to ensure the electrics were not compromised. They even scheduled the redecoration of my ceiling and any affected walls. Everything was handled so smoothly and professionally—it was such a relief during a stressful time. I cannot thank the team enough for their care and efficiency!

Reply from agent

Thank you Maire for your 5-STAR REVIEW! We were able to mop up the flood water and book an electrician and maintenance contractor quickly to deal with the flood water in your flat and also assess the leak from the flat above while we arranged for a plumber to attend. Our decorator professionally rectified any damage to your ceiling once the water had dried - It certainly made it an interesting Sunday afternoon! Glad it got sorted and we were only too pleased to help, best wishes from John, Linda, Justine and all at Martin & Co :)

5.00 /5

Justine and Charlotte made selling my home stress free and as easy as possible when dealing with an ex partner. The solicitor that Justine recommended also made everything happen in the tightest of timeframe. I would highly recommend Justine and her honest no nonsense approach, and ability to negotiate between an ex partner. Without her help this would not of happened. Thank you Justine & Charlotte

Reply from agent

Thank you John for your fabulous 5-STAR REVIEW for Justine and Charlotte. Team work means working well together to achieve a good sale for our clients. Whilst additional stresses can complicate situations, these two use their professionalism and experience to 'get the job done' . The importance of using a solicitor who has a good working relationship with our Agency was part of the plan to keep everything on track. Its a 'people' business and being able to pick up the phone makes negotiating between owners much more straight forward! Wishing you the very best! from all the Sales team at Martin & Co :)

5.00 /5

Very helpful and useful service from viewing to signing agreement, in particular Matt who made the whole experience a lot smoother.

Reply from agent

Wow thank you for your 5-STAR REVIEW! Matt was so pleased when he founds you a new home and the whole team worked together to ensure the process was smooth for you. Best of luck in your new home, from Matt and the Martin & Co Family :)

5.00 /5

Recently just bought through Martin and Co, Charlotte was very helpful and always polite, can’t thank her enough for helping to get it over the line!

Reply from agent

Thank you Billy for taking the time to give a 5-STAR REVIEW TO CHARLOTTE! She is utterly charming, so helpful and a pleasure to work with. She gives her full attention to her clients, and is totally committed to making sure their sales process operates as smoothly as possible! Thank you again from Charlotte and all the Martin & Co family :)

5.00 /5

From the first viewing to moving in, a stress free and a fully professional experience. A special thank you to Matt but a pleasure dealing with all members of the Martin & Co team. I would not hesitate in recommending them to friends and family.

Reply from agent

Terry thank you so much for taking the time to post this 5-STAR REVIEW! Matt in particular will be really pleased to receive your feedback, he works very hard to provide a professional service and takes his work very seriously. Our whole team at Martin & Co, including our full time property management angels will continue to look after you during your tenancy. with our very best wishes, from all at Martin & Co!

Contact details
Sales Phone:

01284 701511

Opening hours

Unknown

Address

Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ, East of England, UK, IP33

About

Located in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511

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