Both Justine & Charlotte provided a very good service for arranging the viewings, getting all our queries answered patiently. Throughout the process their communication was very responsive, swift and clear. I definitely recommend their service.
Matt clearly knew the process thoroughly and was beyond friendly and helpful! It could not have gone any smoother.
We had a valuation meeting with Justine Hoy of Martin & Co, and she was professional, friendly and had lots of great advice. She clearly understands the current markets and was helpful in providing advice and answering our questions about the selling process and next steps. Justine was honest about if our expectations could be met, and we had some open conversations about making the right changes in the house to lead to a successful sale.
Friendly and efficient service particularly during our transition from tenant to homeowner.
I recently rented a property through Martin & Co and was thoroughly impressed with the exceptional service. My initial viewing with Matt was both friendly and professional, and he took the time to answer all my questions. Throughout the entire process, the team kept me well informed, providing updates and ensuring everything moved along smoothly. They went above and beyond to ensure my application was processed quickly and efficiently. I truly appreciate the level of service I received and would highly recommend Martin & Co to anyone looking to rent.
Exceptional Service After a Flood Huge thanks to Linda, John and Justine at Martin & Co for their swift and professional response to a recent incident. A flood occurred in one of the flats managed by Martin & Co, directly above mine, on a Sunday. Water began leaking through my ceiling and I contacted the team in a panic. Justine quickly retrieved the keys from the office and John and Linda arrived shortly after. They promptly turned off the washing machine's water supply, emptied it, and cleared the water from the flooded flat. Their quick actions helped minimize the damage. They also made sure I was safe and arranged for an electrician to assess my flat the next morning to ensure the electrics were not compromised. They even scheduled the redecoration of my ceiling and any affected walls. Everything was handled so smoothly and professionally—it was such a relief during a stressful time. I cannot thank the team enough for their care and efficiency!
Justine and Charlotte made selling my home stress free and as easy as possible when dealing with an ex partner. The solicitor that Justine recommended also made everything happen in the tightest of timeframe. I would highly recommend Justine and her honest no nonsense approach, and ability to negotiate between an ex partner. Without her help this would not of happened. Thank you Justine & Charlotte
Very helpful and useful service from viewing to signing agreement, in particular Matt who made the whole experience a lot smoother.
Recently just bought through Martin and Co, Charlotte was very helpful and always polite, can’t thank her enough for helping to get it over the line!
From the first viewing to moving in, a stress free and a fully professional experience. A special thank you to Matt but a pleasure dealing with all members of the Martin & Co team. I would not hesitate in recommending them to friends and family.
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Crescent House 28 Angel Hill, Bury St Edmunds, Suffolk, IP33 1UZ, East of England, UK, IP33
Website:
http://www.martinco.comLocated in the heart of Bury St Edmunds, we offer comprehensive property services including house sales, lettings, and property management and are proud to support buyers, tenants and investors across our local communities. Managing Directors and husband and wife team John Rushman & Linda Leong-Son, have owned Martin & Co Bury St Edmunds since 2004. As a landlord himself, John has first-hand experience of the property industry and along with his team, provides professional advice on all property matters, whilst ensuring everyone receives excellent first class service. As a team, we recognise the very varied needs of our landlords, tenants, sellers and buyers, and deliver a friendly and helpful approach that is tailor-made to suit every one of their needs. Bury St Edmunds is a popular area to live with many retail outlets, cafes, bars and restaurants. Whether you're looking to sell your home, purchasing your next property, or you're looking for an investment opportunity, please do get in touch with a member of our dedicated team. For all property enquiries or to arrange a valuation please call Martin & Co Bury St Edmunds on 01284 701511
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