Martin & Co Camberley
Martin & Co Camberley
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4.00 /5
We used Martin and Co to sell our flat. All viewings were accompanied by a member of staff and arranged to fit in with our needs. They found us a buyer quickly and we were kept informed with what was happening all the way from start to finish with our sale. All of the staff were friendly and helpful, and we would use them again to sell a property and recommend to a friend.
3.00 /5
3.00 /5
2.00 /5
Having worked with 4 different estate agents over the last 3 months I have to say Martin & Co stand out for being the worst, by an absolute mile. We put a rental offer in and never heard back. We had to call every other day for about 3.5 weeks until they finally told us the property had been sold. Each phone call they promised to keep us in the loop. We would also turn up to their "shop" on the high street and it would be closed even though it was meant to be open. Multiple promises made and I must admit they obviously just didn't care. Would call and leave messages and they would never call back, would ask questions and never get a response. Just poor poor customer service (worst thing is I work in sales myself so I could read between the lines). It might be different if you are looking to buy a property but if you are looking to rent don't bother using them.
2.00 /5
2.00 /5
The worst experience I have ever had, my first experience in agencies. They were unresponsive at times unless it was to take money from you, unhelpful and it was such a nightmare to get the deposit returned, look elsewhere than this place...
2.00 /5
Good properties for sale but massive lack in communication. Very long awaiting time for response, issues with viewing booking. I lost 2 properties because no one replied to me. Have been informed about removing property from the market 10 mins before viewing.
2.00 /5
Good properties for sale but massive lack in communication. Very long awaiting time for response, issues with viewing booking. I lost 2 properties because no one replied to me. Have been informed about removing property from the market 10 mins before viewing.
1.00 /5
If you want to spend a lot of time and nerves to resolve any issues, then you can use the service of this agency. Since emails are not answered not during the rental process, not after the end of the rental. Be prepared to wait up to 6 months for your deposit to be returned. Terrible attitude towards customers!!!
1.00 /5
This was the worst customer service I have ever seen. Failure to comply with the terms of the signed agreement. Completely ignoring incoming emails. Thanks to the agency for the bad experience
Contact details
Sales Phone:
Sales Email:
Opening hours
Unknown
Address
7 High Street, Camberley, Surrey, GU15 3QU, South East, UK, GU15
About
Website:
http://www.martinco.comWe specialise in buying, selling and letting properties in Camberley and the surrounding areas of Bagshot, Frimley, Lightwater and Sandhurst, and have been providing advice, guidance and support to our customers since 2010. As the Owner and Managing Director of Martin & Co Camberley, Giles Mugford brings more than 16 years of industry experience as a landlord himself, with expert local knowledge. Giles and his team are passionate about finding the right property for the right people. Centrally located on Camberley High Street, Martin & Co has a reputation for providing an efficient and reliable service across both residential lettings and house sales. So whether you have a property for sale or you are looking for a house to rent, our team at Martin & Co Camberley is always on hand to find the best solution to suit your needs, please do get in touch.
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