No one has come back to me! So no comment. Obviously to me Camberley branch is all the worse since Ray went to another branch!
Very disappointed in the communication abilities of this Estate Agent. We were given the impression we were waiting on a response from a Landlord, when in fact the property had already been let, subject to completion. We wasted 5 days of our time, including numerous phone calls to this Agency, who did not get back to us, despite saying they would. In the end, after being provided with full disclosure of the situation, we were told a decision would be made over a weekend and we would be contacted - to date, nobody has had the courtesy to contact us.
Very poor customer service, have been without bathroom taps for 4 months now since first raising it, same excuse each time of chasing the landlord but no resolution or escalation...
Thieves !! Made me leave a day earlier from my rented house and never returned my money ! Would never use this company again...
Overcharge unprofessional service!
The biggest liar I have ever seen in my life. Greedy bastards. We offered the asking price for a dream house, got accepted, but these greedy state agents lied to us and instead sold it to someone else without our knowledge . I would be pleased to know ahead if there are more competitor rather being told that they would not take any other offer. If they were honest I would not mind to back off. Never trust them.
Cheated me of 1 day's rent. Asked me to move out 1 day earlier by promising a refund of 1 day from the landlord. Never got it back. Not recommended.
Cheated me of 1 day's rent. Asked me to move out 1 day earlier by promising a refund of 1 day from the landlord. Never got it back. Not recommended.
This company are so unprofessional it is unreal. From the first time I spoke to Giles and he told me that he was going to give me "discount" on the fees so they were cheaper than another estate agents, so we would rent the property through them. Turns out there wasn't a discount and we ended up paying more than the other estate agents. Every year we had a renewal with them they made endless mistakes in the contract... Things as simple as our names. And their renewal fees! What a joke, how someone can charge so much for them to send you an email is beyond me. "Admin" charges, when your admin can't even get the document right. When we came to leaving the property they sent us emails meant for our landlord discussing how much they "suggested" we paid to leave. And now we keep receiving emails intended for landlords or tenants with addresses, amounts of money etc on them, apparently it doesn't matter if you let them know of their error because they will continue to send them.
This company are so unprofessional it is unreal. From the first time I spoke to Giles and he told me that he was going to give me "discount" on the fees so they were cheaper than another estate agents, so we would rent the property through them. Turns out there wasn't a discount and we ended up paying more than the other estate agents. Every year we had a renewal with them they made endless mistakes in the contract... Things as simple as our names. And their renewal fees! What a joke, how someone can charge so much for them to send you an email is beyond me. "Admin" charges, when your admin can't even get the document right. When we came to leaving the property they sent us emails meant for our landlord discussing how much they "suggested" we paid to leave. And now we keep receiving emails intended for landlords or tenants with addresses, amounts of money etc on them, apparently it doesn't matter if you let them know of their error because they will continue to send them.
Unknown
7 High Street, Camberley, Surrey, GU15 3QU, South East, UK, GU15
Website:
http://www.martinco.comWe specialise in buying, selling and letting properties in Camberley and the surrounding areas of Bagshot, Frimley, Lightwater and Sandhurst, and have been providing advice, guidance and support to our customers since 2010. As the Owner and Managing Director of Martin & Co Camberley, Giles Mugford brings more than 16 years of industry experience as a landlord himself, with expert local knowledge. Giles and his team are passionate about finding the right property for the right people. Centrally located on Camberley High Street, Martin & Co has a reputation for providing an efficient and reliable service across both residential lettings and house sales. So whether you have a property for sale or you are looking for a house to rent, our team at Martin & Co Camberley is always on hand to find the best solution to suit your needs, please do get in touch.
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