I continue to have a great experience with the company as a whole and the staff. I couldn't recommend them more! The staff are professional and helpful. Thank you to Jess Reynolds who assisted me today with a query and resolved it for me the same day.

In my experience, the blocks manager responsible for the estate that I live on (Adventurers Quay) has been extremely helpful and thorough in his role.

Gianni Arrighi was the block manager for Cambria House in Newport for nearly two years. During that time I found him to be friendly, professional and very efficient. Through his conscientious efforts he has made many improvements to the development which of course has benefited all who own and live in the flats. On occasions he has gone above and beyond the call of duty to help me and others. Gianni has provided 5* customer service.

Gianni has been a great block manager for Westonia house he is so efficient and gives owners regular updates.

We cannot praise Gianni Arrigi highly enough. He is professional, courteous and goes out of his way to ensure that City Vizion in Newport is kept to a high standard. His responses to issues have been timely and appropriate. The attention to detail that Gianni exhibits has exceeded expectations. We would be very disappointed to lose Gianni in his role as property manager.

I have seraph managing my freehold in Cardiff. Joe Bartlett is my building manager and is has been fantastic for the freeholder and the lease.

Adventurers Quay with a mix of houses and many apartments needs an superior management company with a range of good capabilities. These will include informed and effective support to the residents serving as the board of directors; a ready supply of information and advice to all residents both of a routine kind and in emergencies ; the regular production of a newsletter to keep residents up to date with news about both the buildings and their maintenance , and the AQ community. In my experience as AQ resident and board member for over 12 years, with Seraph's relatively recent appointment and through its active and available block manager James Davies, AQ is now really benefitting from a 5 star service relating to the above.

I must write to praise the fabulous Reema Sabbuba, Operations Manager at Seraph. Reema’s professionalism, compassion and kindness and the manner in which she manages and resolves the most difficult situations is truly admirable. Nothing is too much trouble for this extraordinary lady, who goes above and beyond to help. Reema certainly is a huge asset to this company that’s for sure.

I have only positive things to say about Gianni from Seraph who manages the block where I live. I have gone to him with several problems and he is always incredibly helpful in solving these or will ensure the problem is passed onto someone more suitable e.g. an engineer/handyman. He actively follows up issues and you can tell he really cares about the residents in the properties he manages and wants to do the best he can. The wider Seraph team have also been great when the block has had issues with water supply. Many thanks to Seraph and especially Gianni. Recommend them both highly!