Really hoping that things improve but honestly, so far, I wouldn't recommend; there seems to be poor communication flow between landlords and letting agents (un-notified entry from Fire services, landlord selling property with CPS - 4 weeks into tenancy so far).
The letting station thought Christmas Eve was the perfect time to deliver our no fault eviction notice. After living in this house for 7 years they chose that day to tell us. I feel that Sean only had the landlords interests at heart and really didn’t care about the tenants. 0/10 definitely wouldn’t recommend unless you like snakes 😂
Poor Customer service
Before you do business with this 'company'. It is VITAL!!! that you google the manager Sean White. Type in: Sean White David Cornock.
Unhappy with my experience, was ok at the beginning when trying to get a tenant, however, then decided to evict me based on claims from neighbours with absolutely no evidence (cigarette butts thrown out a window which could come out of any window), and then sent an email to my partner and I blaming me for everything and suggesting to evict just me and write a new contract with just my partner! Showed obvious favouritism to my partner and was overall unprofessional. The email was very upsetting, targeting me solely… considering I just spent a month in hospital due to my mental health it really didn’t help! Overall unprofessional service and would rather invest in other estate agents/letting companies.
Avoid this company like the plague.. when they get a genuine bad review they start begging people to review them 5 stars to get their ratings back up. If you notice 90% of their reviews are from people who have only rated them, probably friends and family members! I experienced them first hand. Very unprofessional company. They do not care about you personally as long as they get their money. The staff will even stoop as low to abuse you verbally when they can’t get their own way! AVOID!
This company is not professional at all, after agreeing a price to purchase home and contacting my solicitor paying for searches and property survey, they decided they didn't want to sell the house and are now no longer answering calls or emails. Avoid these cowboys especially the director Andrew and the useless agent tania.
I will keep writing reviews and even take this further if these lies continue as I have enough messages and proof of these lies which I will make sure get out, I will be going to the papers with the assumptions and lies that are being thrown about by such an unprofessional company and will do my utmost best to prove my words with pictures and texts. The apartment was left in good condition I took pictures of EVERY ROOM before leaving and still have the post office receipt when posting the keys back to concierge two days after moving out. Assuming someone is enjoying a lavish lifestyle and buying new items when in fact these things were actually bought for me is laughable, I feel no need to explain myself to you! You talk about avoiding checks etc yet you done ZERO on me and I actually paid no deposit so this shows your professionalism in itself it’s actually funny how you are trying to make out I’m not a victim when all the evidence is there! My mum is disabled so if parking a few metres away from my own door for an hour or two is a crime then I’m guilty but I suggest you get your facts right! The minute you started lying yes I did not pay rent as I used it towards a new place, two months rent is hardly something that cannot be afforded to pay back which has already been agreed between me and the landlord! I have even arranged for the electricity to be paid! I was offered THREE TIMES to stay via text message so cannot be that much of a bad tenant! I declined your offers to stay as I do not trust your company! You have no loyalties and as long as you get your cut of the sale you did not care about the family that were served eviction at Christmas time! I would stop with the lies now or I will start posting shots of the proof! Top and bottom of it is I have been treated unfairly. Stop digging deeper holes and passing the blame, your company is a shambles! I would never damage a property and one thing I’m not is unclean! Your personal digs towards myself aren’t appreciated, your all liars! If I have a nice car and spoil myself with cosmetic procedures has nothing to do with this whole situation, you have no clue what you are talking about! I will be here to watch your down fall you sad sad person!
238 Whitchurch Road, Cardiff, Cardiff, CF14 3ND, CF14
Website:
http://thelettingstation.co.uk/We obviously do all the usual things you would expect from a modern estate agent but where we are different is in our approach and expertise in more specialist areas and some of the things we do a little differently. From our unique valuation and new home packs that we give to all our customers to the care and attention we give to marketing every single property with professional photography and copy writing, at The Letting Station you are in great hands. Our branch is ideally located to cover the whole of Cardiff and if you do want a free valuation then please call in to see us, visit the website at www.thelettingstation.co.uk or telephone the team on 029 2002 0880.