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Martin & Co Falmouth

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Our grateful thanks to Verity for her helpful and professional support during our recent purchase in Falmouth in these challenging times.PositiveResponsiveness, Professionalism

4.00 /5

Friendly and helpful. Good, quick service (Move in date less than 3 weeks after application) Didn’t have the means to take a deposit via credit card, but otherwise can’t fault.

4.00 /5

Had a great experience with Martin & Co after first being a bit apprehensive following dealings with other agencies. Sarah was extremely helpful, replied to all queries promptly, and made what was in all honestly quite a long, time consuming process for applying/renting much easier. Everything went smoothly and Sarah supervised each step of the process. Would use Martin & Co for renting assistance again!

3.00 /5

Rebecca has been super helpful, and has definitely improved my experience with Martin & Co in the last couple of months. Rebecca is extremely helpful assisting in the communication between my husband and I and our tenants, especially negotiating the end of contract term, I’ve really appreciated her support. Susannah has also been helpful as our new property manager, in communication alone already a marked improvement on the last person. I am only giving 3 stars because my experience with Martin & Co overall hasn’t been great, but Rebecca and Susannah have helped improve my experience over the last couple of months.

2.00 /5

Bad communication and string you along days on end for information

1.00 /5

Absolutely useless, they only represent the land lord, regardless of how bad a property is. Avoid if you can. (Edit) We discussed on the phone why I changed my mind, my partner sent that email and I've had 2 years to think about what happened. We lived in a mouldy flat that did not meet legal standards to be considered a separate dwelling. You should never have put that flat up for rent in the first place. Over 2 years of renting that flat, you never addressed any of our concerns but you were quick to do anything the landlord asked. Our new born baby started it's life in a cold mouldy flat because of you

Reply from agent

Hi Sam as we discussed on the phone, we welcome all feedback but I am surprised by your comments. Your tenancy ended in October 2022 with the final email from you below: Hi Ann, Hope you are well! We just wanted to say the email sent to the landlord on Wednesday wasn't any reflection on you as our estate agent. Thankyou for being supportive over our tenancy. All the best, Becky, Sam and Bonnie Your review over 2 years later does seem quite a departure from our last correspondence with you and I am still unsure as to why the sudden change of opinion.

1.00 /5

rented with them for 3 years, they couldn't organize a piss up in a brewery! very very disorganized, messed me around way too much

Contact details
Sales Phone:

01326 697696

Opening hours
Monday-Friday: 09:30 - 17:30 Saturday: 10:00 - 13:00
Address

7 The Moor , Falmouth, Cornwall, TR11 3QA, UK, TR11

We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696

Our team

Felicia Sampson

Jon Sampson

Rebecca Stockton

Property Manager

Ann Beskeen

Property Manager

Jackie Wardle

Property Manager

Bracken Symonds

Senior Property Manager

Molly Bettles

Property Manager

Joanne Hills

Bethany Parry

Senior Lettings Administrator

Madeline Rowland

No memberships information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

No memberships information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available