A list of reasons why you should not go with Martin & Co. -Martin & Co do not care about the tenants or the tenants living conditions. -Martin & Co do not do thorough inspections of the house. -If you report a problem with the house that is Martin & co's responsibility to fix they will deny you ever telling you them (even though they should keep logs). -Martin & Co will give you attitude and make you feel belittled. -Martin & Co do not respect you or the neighbours surrounding the house. -Martin & Co do not communicate to the landlord and therfore the information you provide will get lost. - In general the agency is horrible and unprofessional and I would advise you to save yourselves from the headache they have given us.
DON’T USE MARTIN AND CO As the partner of one of Martin and Co’s tenants (helford cottage, Florence terrace) I’ve learned to never use this company. My partner has been spending 4 times the amount she should be paying on gas bills spending minimum 100 pound a month on top of her rent bills along with the rest of the tenants at this house. The problem surfaced before December and the problem as still not been resolved. Martin and co claim it is not their problem, along with the landlord of helford cottage leaving them to spend about 4 times more than what they should be paying on gas alone. I believe this is because they don’t want to replace the boiler as a new meter has been placed and the problem still stands. So if you are a student and looking for a house through Martin and co, expect to pay a lot more for your bills than you should be as it’s not their problem that you will be suffering.
Absolutely appalling treatment and handling of their tenants. Poor communication between them and the actual landlord, very hostile towards us, as tenants. It seems like that there is a obvious change of treatment if you are a student and renting with them. If you have the ability to choose, DO NOT GO with Martin and Co., unless you want to bring yourself headaches and a lot of stress. And to Martin and Co, If you are so fond of your good reviews and value your tenants, maybe you should start doing instead of only talking ;).
They basically did not check properly Helford cottage and this in turn has created a very sensitive problem between the students living there and local residents.
Moved out of a rental property on 31st July. Was promised once the property was checked that I would receive my deposit back. Contacted them at the beginning of September to find out what was happening, was told the landlord was not replying to emails or calls to I couldn't receive my deposit. I phoned the landlord myself and he confirmed that there were no issues and he was happy to release my deposit and Martin & Co had made no attempt to contact him. Visited Martin & Co again today to chase the deposit, they are now claiming the LANDLADY is not responding to emails, even though the flat was sold while I was tenant, this landlady no longer owns the property. I'm very frustrated and stressed with these on going issues. Really disappointed in Martin & Co as I received a good service while in the property. I've been told my deposit cannot be released. Writing a review was the last thing I wanted to do.NegativeProfessionalism
Think this used to rainbow, they were bloody awful but the experience Iv had with Falmouth Martin and co was horrendous. Don’t answer their phones or emails, passive aggressive and unprofessional, public should be warned
Lying and miserable people. They have no character or compassion for people. They forcibly steal people's money by any means. People work for money and they steal from offices Do they sleep well at night?
Useless.
7 The Moor , Falmouth, Cornwall, TR11 3QA, UK, TR11
We specialise in residential lettings and house sales in Falmouth, extending to the suburbs of Camborne, Helston, The Lizard and West Cornwall. The Branch Directors are husband and wife team Jon and Felicia Sampson. Felicia previously worked in real estate in the United Arab Emirates gaining a wealth of experience before returning to the UK to manage Martin & Co Falmouth. After 25 years of service in the Royal Navy Jon joined Felicia in the business. ARLA qualified and with hands-on experience as a landlord himself, Jon offers support to customers and investors alike. Along with their team they enjoy the constant reward of finding homes for clients to buy and rent. Whether you're a first-time buyer, or are looking to buy a second home or investment property, Martin & Co Falmouth will offer a dedicated point of contact to guide you through the process from start to finish and provide outstanding customer service at all times. If you have a property to sell or are looking for a house to rent in or around the Falmouth area, please do get in touch with a member of the team on 01326 697696
Property Manager
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Property Manager
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