Ellena gave us wonderful service, providing knowledgable details on how to proceed with difficult tenants. She was able to coordinate all our needs-- from tenant move-in to tenant move-out-- even as we were "absentee landlords" located in the USA. She has been a great contact for even the smallest 'land lording" question, and been a great liaison between us, as property owners, and our tenants.
I've had the pleasure of working with Vanessa for a little over 7 months. For the first time I feel like I have a managing agent who really works with the interests of both tenants and landlord in mind. Potentially tricky situations have been handled sensitively and I've every confidence that my property is in the best possible hands.
I found Vanessa consistently reliable and friendly, and she ensured any queries I had throughout my tenancy were answered and sorted out fairly and professionally. I just wish my new estate agents were as good!
Damla has been a pleasure to deal with and is organised, friendly and always on hand to help deal with any queries. We have always found Damla to be professional and approachable and feel she is a real asset to the Martyn Gerrard team.. I would have no hesitation in recommending their services. Luke
very good communication ,very helpful and understanding of problems that arise when dealing with rented properties
As an end of tenancy cleaning company who work with many management companies in north London, Martyn Gerrard's service is second to none, they are highly committed to their landlords and tenants. In particular, I have found working with Damla Boztas on the management team to be an absolute pleasure, she is always professional and organised. It's nice to work with someone who still places high value on customer service and satisfaction. I would highly recommend Martyn Gerrard to any of my customers or friends.
The Martyn Gerrard team and Damla in particular have been absolutely fantastic to work with. They provide a thoroughly professional service and are always at hand for help and support.. I would definitely recommend their services.
We have had the pleasure of dealing with Damla on numerous occasions and she is always a pleasure to deal with. Damla is extremely helpful and nothing to too much for her to sort out. We have called her many times and she is always available on the other end of the phone and pulls out all the stops to get any problem sorted out. The service she provides is second to none and is always so professional. Thank you Damla for all your hard work and long may our working relationship continue.
Every email over the period of several weeks had a reply by the latest the following day with the actions that had been taken. Diana was also pro-active at recommending works etc. to be done.
Diana is such a lovely helpful person, always there when you need her. She always tried her best to help and solve whatever the issue in a very efficient and very prompt manner. I would always rely on her great skills to deal with not just tenants but also with landlords.
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Martyn Gerrard House, 197 Ballards Lane, Finchley, Greater London, N3 1LP, London, UK, N3
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UnknownEstablished in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. <p> The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibl;y proud to have celebrated our 50th birthday in 2014.
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