The whole team at Thomas Marsh have been brilliant, I would highly recommend them as estate agents. James originally looked after us and was faultless showing us around our new home and answering queries, and marketing / selling our existing home. Jay was also brilliant showing potential buyers around. Naz sealed the deal and our house was sold within days of going on the market. From there Louise took over helping us make sure the exchange / completion of the chain ran smoothly. There was always a helpful, friendly voice at the end of the phone, making a usually very stressful seem effortless. I cannot thank the team enough, and am so excited to be moving into our new home!!

James was very efficient, professional and patient showing us around our dream home.. (On more than one occasion!) He got our existing house up on the market immediately, coming round almost the next day taking photos and measuring up, marketing it perfectly as it sold within a few days! I cannot fault his service and professionalism, he was always polite and helpful at the other end of the phone if I had any queries. Thank you so much James, I'm so excited to be moving into our dream home!!!

Always happy to help. if you need advice he is there. I would recommend this agent to my family and friends.

very professional and to the point. all my lettings and sales are dealt by this agent.

The company has let and started managing our properties in Purfleet. Brilliant, and very efficient work.. When needed I was always provided with professional advises and help. From my experience it is the best estate agent in the area.

A great service from beginning to end. Good advice on how to present the property meant we didn't spend unnecessarily on improving the house before viewings. Attentive agents who are happy to go out of their way to accommodate sellers who work long hours. The valuation was the best that we received and the property sold to the first people to view it! After accepting an offer we were kept up to date by a dedicated sales progression adviser who gave us a weekly phone call to keep us in the loop. She was also invaluable at the time of exchange and completion. .

Very quick sale at the highest valuation we received

I would like to thank all the staff at Grays office, for your help and consideration in the selling of my Property at William Street. If I can recommend your Company to any one who is looking for a professional and efficient Estate Agent I shall advise your Company to them. Thank you very much.

Review

Chelsea was extremely helpful professional always so pleasant while dealing with us over phone. She was very quick in responding back to messages, from the time she took over our account things progressed speedily, she was really considerate in understanding our concerns during the selling process and made us feel comfortable in dealing with our buyers. We would highly recommend Chelsea in her professional demeanour and excellent customer service. Wish her and Thomas Marsh all the very best for the future.

Purchase of property

Overall Thomas Marsh provided myself and fiancée with a great service. Going through the purchase of a property can be very stressful but they were supportive and worked with us to complete the process as quick as possible in the simplest way. The initial viewing was arranged through James Taylor who was prompt to respond to queries or messages and helpful when trying to organise subsequent viewings. Once the offer was accepted, Patricia Gibson took over and we found her very easy to liaise with, proactive and helpful in moving purchase along. The only downside to the experience was an oversight from Thomas Marsh in not ensuring as promised that the property was left completely cleared. Apart from this unfortunate incident, their service was very good and we would certainly consider using them again when selling or buying in the future,