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JNP Estate Agents - High Wycombe

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

On the whole a satisfactory and professional service, very helpful and informative from start to finish. My only quip would be that a regular communication weekly update would have been great. I would use JNP estate agents again i were to move in the future.

Reply from agent

Thank you for your review Sarah and thank you for your very valuable comments about communication we will pass this on to all the team

4.00 /5

I would like to thank JNP for all their help and support in the both the sale and purchase of my new home. All the team especially Mark, Martin and Chloe where very supportive and helpful during our journey in purchasing our new home.

Reply from agent

Hi Zahara thank you so much for your review we are so pleased to hear you had such a good experience with JNP.

3.00 /5

JNP overpriced the property from the start which reduced the number of property viewings. Only once we had another High Wycombe estate agent undertaking a duel listing did JNP become proactive. Once sold, Jan, a JNP aftersales rep looked after the interface between the parties and she was fantastic and provided a 5* service. I would highly advise that you do not use JNP conveyancing, instead, I would recommend using a local, High Wycombe solicitor. We used Allan Janes LLP on Easton Street for elements of our sale and they were amazing.

Reply from agent

Thank you for your review Andy. Having spoken to the team we did conduct regular reviews with you regarding the market and your pricing so we’re sorry that you feel you didn’t receive proactive service from us when we launched your property. We’re delighted that we secured you a buyer and that Jan was able to provide you with a 5* service. We will pass on your comments to the JNP Conveyancing team.

3.00 /5
Reply from agent

Thank you for your review Irina. We would love some feedback on how we can improve our service during your tenancy. Please contact Ria Savin, Assistant Head of Property Management on 01494 358900 if you would like to discuss this further.

3.00 /5

Agency failed to respond to me after repeated attempts to contact them

Reply from agent

Thank you for your review Don. I am sorry that your attempts to contact us have been unsuccessful. We are currently experiencing a high volume of enquires and will ensure that a member of the team is in touch without further delay.

3.00 /5
Reply from agent

Thank you for your rating Terry.

3.00 /5
Reply from agent

Thank you for your review Katon.

3.00 /5

Fair okay customer care/service...

Reply from agent

Thank you for taking the time to give us your feedback Mr Kabera. We are sorry that you felt you didn’t receive the 5 star customer service that we strive to achieve. I know you have spoken to the Lettings team and we look forward to working together to provide you with the customer care you deserve.

Contact details
Sales Phone:

01494 528000

Opening hours

Unknown

Address

27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ, South East, UK, HP13

About

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Our team

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