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JNP Estate Agents - High Wycombe

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have just exchanged our contracts, Emma from “The JNP” is our estate agent and really lives up to the name! She has been very proactive, friendly, available, hardworking and also seems to actually care about her customers on the buying and selling sides. This is a big difference from other local estate agents and we would recommend her.

5.00 /5

A very professional and friendly team. Have only dealt with Lisa Smith and Ross Forder, but I'm sure there are lots of other people in the office that have worked on our purchase. Had our offer accepted on 17/12/2021 and will complete on 21st February. Have been updated weekly and daily nearer to the exchange of contracts. Thankyou and well done.

Reply from agent

Thank you for your review Elaine. We're delighted that Lisa, Ross and the team have provided a 5* service and wish you much happiness in your new home.

5.00 /5

We have bought a house through JnP (completing tomorrow!) and from start to finish they have been excellent. If anyone has the pleasure of working with Emma Cross there they are in very capable hands. We had a prolonged buying process (through various delays with solicitors and nothing to do with JnP) and I am in serious doubt this would have gone through without Emma's stewardship. If and when we are looking to sell our house I wouldn't do it through any other estate agent than JnP. Anyone looking for a recommendation on who to list with should look no further. Thanks to Emma for being the person who kept everything moving in this process.

Reply from agent

Thank you for your review Thomas. We are so pleased Emma's sales progression skills helped guide you through to completion - she will be delighted with the recommendation. We wish you much happiness in your new home.

5.00 /5

We received fantastic service and support from all of the JNP team in High Wycombe but particularly Emma on the Sales Progression team. She was very on the ball, friendly, professional and it was amazing to receive a brilliant customer service thanks to her!

Reply from agent

Thank you for your review Sarah. We're so pleased that Emma and the team in High Wycombe were able to provide you with the brilliant customer service all our customers deserve.

5.00 /5

Mat P and the team have made the process of selling out home and buying our next house as painless as possible. From start to where we are now (still finalising paperwork) they have been responsive and professional, keeping us up to date at all times. Mat, Nathan, Ross and Lisa have all been great and helped support the end to end process, even when its been out of their respective areas. They took the action to follow up and then get back to us with an update. Overall a great experience

Reply from agent

Thank you for your review Zachary. We're so pleased that the team have been proactive and supportive. Mat, Nathan, Ross and Lisa will be thrilled with your recommendation.

5.00 /5

My boyfriend and I are first time buyers and have been looking for a house around High Wycombe and we saw one we really liked the look of. We were nervous about using an estate agent again after a hideous experience with another local agents in High Wycombe this week, but the anxiety soon disappeared after talking to the lovely Caroline who was the epitome of professional and so lovely to talk to at the same time. When we went to view the house we met the lovely Lisa, again who was the epitome of professional, she had check sheets and knew a lot about the area, unlike the previous agents we went to to put an offer in on a different house!! I really hope we get to complete with JNP as our experience so far has been a walk in the park and we know how stressful buying is, but I know with the people at JNP it will be so less stressful. I don’t normally do reviews, but sometimes I have to and on this occasion it’s definitely one worth doing if it helps others in our situation!!

Reply from agent

Thank you for your review Bernadette. We are so pleased that Caroline and Lisa were able to put you at ease with their knowledge and professionalism. We are extremely lucky to have them on the team and they'll be thrilled with your recommendation.

5.00 /5

Proactive and professional. Originally put my home on the market with another agent in early March and, eight weeks in, the number of viewings was drying up and there was no sniff of an offer. Switched to JNP in early May, and within 4 weeks they had showed to over 30 prospective buyers and I received a great offer which I have accepted. All the team at JNP have been really dedicated and helpful - particular praise to Martin who has been excellent at providing updates and feedback, and Ella who has been involved from the start and has kept in touch and been very proactive.

Reply from agent

Thank you for your review Daniel. We're so pleased that the proactive approach of the whole team, especially Martin and Ella, was able to secure you an offer for your house.

5.00 /5

Excellent service, great communication advice about the process and regular updates. Special thanks to Caroline Dowdy who was brilliant in getting my “hope” purchase back on track after a couple of falls through! Also want to extend my appreciation to the incredible negotiation work from Lisa who acted on my best interest for my Sales. On the sales progression, Emma Cross and the team were so pivotal in liaising with the buyers/Sales & Solicitors to move the sale along while keeping me informed on any queries that had arisen so that the process was speedy!! JNP High Wycombe, I am very happy to do business with you again. Tank you!!!

Reply from agent

Thank you for your review Mohamed. We're so pleased that Caroline, Lisa and Emma and all the team in High Wycombe were able to provide such an excellent service.

5.00 /5

Lisa Smith from Sales at JNP was really helpful. She explained the entire process to us and was extremely understanding and helpful when we were negotiating the offers on the property that we have bought. There was an element of trust and we appreciated that! She was excellent in answering our questions and going to the vendor and then coming back to us very promptly. We are very pleased with the service we received from JNP sales. Emma Cross in the Sale Progression team was amazing. She went absolutely above and beyond her call of duty. She gets great pleasure it getting her work done efficiently and it shows. I spoke to her everyday from the point of getting the documents transferred, exchanging contract. It was extremely stressful for us as we had to exchange and complete prior to 30th June 2021. Emma was an angel and a star, she went through the journey with us and did more than her job! Excellent service from Emma Cross and it is needed to ensure that the transition happens and communications takes places between all parties.

Reply from agent

Thank you for your review Jeevan. We're so pleased that Lisa and Emma's communication and efficiency led to the purchase of your new home.

5.00 /5

So far JNP (Nathan in particular) have been absolutely amazing. They are Friendly, Responsive, Professional. Everything you get told estate agents aren't!! Being a first time seller I had lots of questions and not once was I made to feel silly for asking. My house was valued and up on the market in 48 hours with bookings booked, which was astounding to me. If only JNP provided their AMAZING services to wider area! Would definitely recommend and use them again

Reply from agent

Thank you for your review Matthew. We're delighted that Nathan has provided the outstanding customer service that you and all our clients deserve. Nathan will be delighted with the recommendation.

Contact details
Sales Phone:

01494 528000

Opening hours

Unknown

Address

27 Crendon Street, High Wycombe, Buckinghamshire, HP13 6LJ, South East, UK, HP13

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