Thank you for your review Andy. Having spoken to the team we did conduct regular reviews with you regarding the market and your pricing so we’re sorry that you feel you didn’t receive proactive service from us when we launched your property. We’re delighted that we secured you a buyer and that Jan was able to provide you with a 5* service. We will pass on your comments to the JNP Conveyancing team.

Thank you for your review Irina. We would love some feedback on how we can improve our service during your tenancy. Please contact Ria Savin, Assistant Head of Property Management on 01494 358900 if you would like to discuss this further.

Thank you for your review Don. I am sorry that your attempts to contact us have been unsuccessful. We are currently experiencing a high volume of enquires and will ensure that a member of the team is in touch without further delay.

Thank you for your rating Terry.

Thank you for your review Katon.

Thank you for taking the time to give us your feedback Mr Kabera. We are sorry that you felt you didn’t receive the 5 star customer service that we strive to achieve. I know you have spoken to the Lettings team and we look forward to working together to provide you with the customer care you deserve.

Thank you for your review David. We are sorry to learn that you have not been satisfied with the service you have received from us. Unfortunately we can’t locate your contact details so please contact Ria Savin, Head of Property Management on 01494 358900 to discuss this further.