JNP lettings management are only interested in bookings .. They never pick up the phone, don't even think about leaving a message on their answer machine . Provided nothing ever goes wrong .ie leakings , failed electrics , heating packs up , rats infestation .. then you'll be happy happy

Do not use the conveyancing team that they recommend! I cannot emphasise this enough. Absolute shambles of a company which is the opposite to the service we've received from the branch but I had to leave the low scores to state that the company will not get back to you ever,nor will you ever be given a proper moving date to work towards and nor will they look into any legal bits for you. We were given the impression that our sellers we're using the same company wrongly as we wanted a quick sale and purchase but it's been far from it considering we started paperwork back in October. The company also got hacked so your information may not be that secure as if they're delivering a bad service god knows what kind of measures they've put in place. Most of the correspondence comes through the branch which is not what you're paying for and it just adds delays. Everything is done via an online portal which is most complicated as you are left to read through email chains between the solicitors and left to make head or tail of it yourself. We also got quoted 25k stamp duty instead of 12 so good job I challenged it and used our broker to back us up. Use a local and trusted company.

They are not really good at communication. Some of the staff are quite rude on the phone.

Worst letting agent I have ever had the pleasure of dealing with. Avoid.

The worst letting agency I have come across. Very unhelpful. Stressful and frustrating. Never respond to calls, emails. Will never use or recommend. Don't deserve any stars.

Liars throughout twice they have put up an advert and within 72 hours they have cancelled the viewing saying property is sold. Something is changing hands under the table and I smell corruption. Plus they don’t answer calls or emails either so waste of time. Be ware before handing over your property or dealing with them

This estate agent is terrible. They’re the worst company I’ve ever had to deal with in my life and I’ve dealt with some bad ones. If you want stress in your life, give them a call. They found us two buyers and neither of them had any real due diligence done on them. We were told that the second buyer had the majority of the money in cash and only needed a small mortgage. This turned out to be a blatant lie. They allowed us to be messed around for 19 months in total. We found this estate agent to be very untrustworthy and they will just tell you anything to keep you onboard. We only seemed to have any progress when we said we would move the property to another estate agent. We would believe that progress had been made and stay with them, mainly because we didn’t want to start the whole process again, each time we agreed to stay with them, the lies would start again. The original person we dealt with at the valuation showed no interest in helping us and just said we would have to give two weeks notice to leave them. That’s the level of customer support you’ll receive from this company. Eventually we decided to move the property to another estate agent in High Wycombe and they found us a buyer within a week and proper due diligence was done on the buyer. The sale completed in 4 weeks. JNP haven’t apologised for the way they treated us and I can’t stress enough how bad they really are.