Prompt and quick to respond. Easy and convenient.

Not all bad but could be better. Our issues were resolved quickly and arrangement of initial and subsequent tenancy were fine. But when told about our rental going on the market there was no help from Whitegates to get us a new property which was ashame. We even looked on right move as advised, arranged a viewing, was asked to rearrange, to be told a day before the viewing that the property had now been let. Other estate agents have helped us find another property with them. Felt a bit like Whitegates didn't really care what would happen to us at the end of the tenancy despite the unforseen circumstances (landlord selling property). Paige Ellis is a credit to the Huddersfield team. She really does show some care, was prompt in her responses and always followed up. I knew if I had any issues, she could help resolve and sometimes she went above and beyond, particularly at the end of our tenancy. I reckon Whitegates is a great company to go with if you are buying/selling a property or you are a landlord but not sure I could say the same as a tenant.

Not all bad but could be better. Our issues were resolved quickly and arrangement of initial and subsequent tenancy were fine. But when told about our rental going on the market there was no help from Whitegates to get us a new property which was ashame. We even looked on right move as advised, arranged a viewing, was asked to rearrange, to be told a day before the viewing that the property had now been let. Other estate agents have helped us find another property with them. Felt a bit like Whitegates didn't really care what would happen to us at the end of the tenancy despite the unforseen circumstances (landlord selling property). Paige Ellis is a credit to the Huddersfield team. She really does show some care, was prompt in her responses and always followed up. I knew if I had any issues, she could help resolve and sometimes she went above and beyond, particularly at the end of our tenancy. I reckon Whitegates is a great company to go with if you are buying/selling a property or you are a landlord but not sure I could say the same as a tenant.

Dear Icky Peckett, We are sorry to see that you aren't satisfied with our service, due to not leaving a comment we are unsure how we can help, if you would like to raise any concerns to us please contact our office and we will be happy to assist. Kind regards

I can only give 3 star to them. I'm not really happy with the service.

Found a property with them to rent and they were very quick to get us a viewing and helpful.