Poor customer service, don't help with repairs or organise assistance to resolve issues. No support and poor staff customer care throughout. Very picky with minor wear and tear just to claim money back from tenants Avoid....
Wage answers from repair department. Not responding on time. chasing since 7 weeks now.
Incompetence personified! No understanding of contracts or how they work, the MD is never available (or so they tell you, but my wife sat in their offices today and observed the ladies on the phone telling someone he is not in the office while he walked past), told my wife to climb 4 meters up to change an external lightbulb that was too high for the electrician to reach, argued with me that wet and damp are two different issues, have sent me three differing calculations for my final rent payment
Had a such bad experience with them ,They Ignored all my calls and they don't call you back!!
The lady working over there doesn't do her job properly (she keeps lying ) Had a very bad experience with them and wasted time&money .Stay away from them
Stay away from them!!
Very rude staff!! especially the lady answering phones
Worst agency in Huddersfield.irresponsible staff and manager regarding agreed contract. Never try this agency.
6-7 Cherry Tree Centre , Market Street, Huddersfield, West Yorkshire, HD1 2ET, West Yorkshire , UK, HD1 2ET
Property is our passion and we have been renting and selling homes in Huddersfield for over 45 years. We have earned a reputation for providing a first class service and the very highest levels of customer satisfaction, delivered by teams of skilful, trained, highly motivated property professionals and we're proud to have been awarded the Whitegates Brand Leader award annually since 2016. Instruct Whitegates to sell or rent your home in Huddersfield and you get all of the following benefits, plus more: - All our years of local expertise - Free, no obligation valuation and advice - Ongoing updates from our friendly staff - Local and in-house advertising - Immediate inclusion on the Whitegates Huddersfield website and high quality brochures - Advertising on the biggest property websites including Rightmove Being the largest letting agent in Huddersfield with over 1300 properties managed and the largest Whitegates Office nationally, we pride ourselves on our customer service to our clients & are well equipped to ensure your expectations are met.