Right, listen up! If you're even thinking about using Whitegates letting agents in Huddersfield, do yourself a massive favour and RUN. Don't walk, run in the opposite direction! These people are beyond a joke. Rude? Absolutely. Unprofessional? You bet. And the biggest time wasters I've ever had the misfortune of dealing with. Honestly, I'm kicking myself for not seeing the reviews before I even bothered picking up the phone. I was looking to let a property, something you'd think a letting agent would be interested in, wouldn't you? Apparently not these clowns. I chased them and chased them, and after what felt like an eternity of silence and dodging, they finally got back to me with a flat-out "no." No explanation, no courtesy, just a blunt, dismissive "no." Are you serious?! What kind of way is that to run a business? They wasted my precious time, got my hopes up for nothing, and couldn't even be bothered to give a reason. It's beyond infuriating. Take my advice, and the advice of what I should have read in the first place – steer clear of Whitegates in Huddersfield. They are a complete and utter waste of time and energy. You'll find better service and more respect from a brick wall. Seriously, avoid them like the plague!

We recently went to the Huddersfield office and didn't expect this experience. I along with my friend went there to let a house as we are students. We stood in the front area hoping someone would come but no one did as we saw many of them were free. We went near the desk and literally saw them ignoring us. Don't know the reason why. But had the worst experience and we soon came out of there.

The worst unprofessional letting agent I've ever seen. Don't waste your valuable time with them. Look elsewhere.

Poor overall experience trying to sell my property with Whitegates over the course of 6 months. Started off well when initially instructing to sell, but once passed over to another colleague in the sales team everything went downhill. Inadequate communication, various attempts to call the person handling my property who never called back the same day resulting in me chasing, some viewings didn’t go through as the person conducting viewings “couldn’t unlock the door”, rejected a potential offer without consulting me first as it was below asking price... just a complete waste of time. Happily paid a £250 fee to be able to go with a much more proactive, professional, and friendly estate agent, who have garnered more interest and offers than Whitegates in just 3 days, with speedy and effective communication via phone and email. Wish I never signed with Whitegates!

Very hard to get hold of, you send them an email, they either ignore it or it takes nearly a month before they reply, especially with the contents that are in the email, for example if I'm writing to them to sort out repairs for instance they are definitely going to ignore you, they don't update you on anything, they have been told to contact myself instead of my father whos busy all the time, they have ignored that and carry on bothering my father, we have recently arranged for repairs to be sorted, they missed out a few repairs or plan on doing a quick 'cover up' I have been in my property since oct 2021 and it has been awful having whitegates manage this property, I havent been the only tenant in this property to complain. Tracy is very excellent though 👏 👌

Disgusting agency, definitely not recommend, they leave you on read for days, really poor customer service, I’ve had leaks and mold in the house and they never fixed it, they threaten you if you are late 1 day with your rent.

Moved out of the property over 4 weeks ago now, no update on deposit. Never known anything like it in years before renting privately.

If you could vote 0 I would! Absolute shambles of a company shocking customer service never sorted issues with the house we was in and messing about with return of deposit trying to say 6 bulbs are estimated at £100 may aswell get a black and white striped uniform, jokers