I have used Martin & Co in Leeds for a few years now for my buy to Let flats and have always received an excellent service. Sue Wilson has always responded quickly and dealt with any requirements in a professional manner.

Tabs was extremely helpful during the entire process, always quick and easy to get in touch with and very proactive. Thanks to her, we were able to move into our new apartment in under two weeks!

The agent who viewed the property after my son and and I thoroughly cleaned the flat at blue hill lane in Leeds just before leaving a 5 year tenancy has told me today 11 Sept that the flat was very clean when he viewed after we left. My son had been an exemplary tenant. Paid his rent no problem for the full five years. He was a model tenant! Now they want £85 for a 'light clean' out of the deposit. (A LIGHT CLEAN 😂). The flat needs full decoration before someone moves in. ( in my opinion ). Although I have been informed that the new tenant will decorate it for them. (Bonus for the landlord). Rather than thanking my son for being a good tenant of 5 years. NO NOTHING LIKE THAT! It's Money on their mind. Shame on them. Was it worth £85. Arbitration will no doubt view our evidence and not allow this poor choice to try and squeeze a little more money from my son. That's why the rental sector needs that regulation because some humans do not know how to behave. I don't rate the way that you have finished the tenancy. It is an insult. You had an opportunity to say thanks for his tenancy and wish him well. You didn't. You'd rather try get £85 for a light clean. What is a light clean? A huff and rub with a shirt sleeve? When we already cleaned the flat through. 🙄 Update: It seems that this may be the landlord at work and not Martin and Co. And I will contact Martin and Co to ask for support for the case of Arbitration at the DPS. UPDATE: 18/10/2024 The DBS awarded my son all his deposit monies back plus interest. Martin and Co DID support my son in saying the flat was clean. I have upgraded the stars rating to 5. As they handled my dissatisfaction and supported the truth. To the former landlord, shame on you. You greedy ****! To others when leaving a property. Clean up, take photos and video. 😀

Thanks so much Haf!

Haf has really helped us over the past few years when renting a property. He’s always very quick to respond to issues or requests. Thanks so much!

Exceptional service in addressing concerns - Hafeez

I would like to express my gratitude for the assistance I received from Hafeez. After experiencing a long delay caused by other agents, I was relieved to have Hafeez take responsibility for resolving the issues I faced. His assistance was invaluable, and I genuinely appreciate his professionalism. Hafeez was extraordinary in his approach and remarkably quick to address and resolve the issues. His professionalism and attentiveness really made a difference, and I am very happy with the outcome. He was always friendly and showed a good understanding of my concerns as a tenant. Thank you very much Hafeez!

Very quick and positive communication from Hafeez! All around helpful with moving and resolving maintenance effectively

Throughout our home letting process, Tabs was incredibly communicative. She promptly answered calls and emails, keeping us informed about every development. Her ability to clearly explain complex contract details was particularly helpful.

Hafeez - Very Helpful

Very helpful, quick and easy to communicate with!

Tabs has been wonderful from the outset, communication was spot on and effortless from start to finish. It’s my first time renting so naturally had many questions but Tabs answered them all which added confidence. No complaints at all and would recommend Martin & Co to anyone. Thanks Tabs!!!

For Hafeez

He has been such a lovely agent and has always helped me out whenever I had any issues during my stay in my apartment. Always great to have a chat with and is incredibly professional!