Communication was clear and effective without much wait, any queries we had were addressed and everything went smoothly up to the move-in date!

very good with our sale. excellent communications especially good is sue the manager

Professional, friendly and efficient agency service - especially from Aidan and Aaron in the Lettings Team. Highly recommended.

Good service. Very professional. Did what was needed. Drove the sale. Ensured the chain didn't break. Made the whole process run smoothly

Had buying & renting experience with them: Very professional, serious and responsive. Worked with Lucy, Abbie and Annie, a team you can trust.

Wonderful agency. They have been so helpful and friendly. We couldn’t ask for a better agency. They are great. Thank you for your amazing service.

Managed the process excellently from start to finish, consistently following up with lawyers and all parties to achieve a timely, smooth sale. Would highly recommend.

Following a disastrous experience with an online estate agent where we wasted 6 months the team at John Payne were just brilliant and ensured that we knew what was happening the whole time and the sale went through smoothly.

As tenants the flat was managed by John Payne; the manager was Aaron who was responsive and efficient. We highly recommend him.

Restored my faith in Estate Agents after a terrible 15 months of failed purchases and sales. Lucy & Sue were great! Would definitely recommend!