Ok

The team at Martine & Co were very helpful & freindly in helping me find & secure a flat in quick time & are very prompt in answering any questions i had in a very profesional mannner. Thanks Stephanie for the welcome bottle of wine, nice touch.

I have been a tenant with Martin and Co for over six now, and I am extremely disappointed with their maintenance services. For the past six months, I have been reporting several critical maintenance issues in my rental property, and despite numerous follow-ups, nothing has been resolved. Every time I contact them, I receive the same excuse: "We are waiting for landlord consent." This has become incredibly frustrating and unacceptable. The issues in my property are not minor; they affect my daily living conditions and pose potential safety hazards. Yet, Martin and Co seem to have no sense of urgency or responsibility to address them. The lack of communication and transparency is astonishing. As a tenant, I feel completely neglected and unheard. Their inability to manage basic maintenance requests shows a clear lack of professionalism and respect for their tenants. I strongly advise anyone considering renting through Martin and Co to reconsider. Their poor handling of maintenance issues and reliance on vague excuses have made my living situation extremely stressful and unpleasant. Save yourself the hassle and look for a more reliable and tenant-focused property management company. P.S This is no reflection on Alan from the lettings team, who has been excellant and very responsive.

I don't normally review companies but My experience has absolutely been a nightmare with that company, they hold the deposit for months after you check out and they cut it as much as they want. They are so slow and they enter your flat without permission. Definitely not recommended at all.

Very disappointing property service. Hopefully you will not have to deal with Nicole (Property Manager) who does not care at all. I have a leak in my flat for more than a year and still she haven’ t done anything to fix it. Only thing they can do is increasing your rent. Is a zero star an option?

Pretty disappointing service. Particularly for service requests (for Battersea Power Station), and for closing out the flat. We moved overseas (back home) and the Martin team took months to close the flat and return the security deposit. They also provided us with a cleaning company (we paid) and still charged us for cleaning in our security deposit. Martin is not responsive and almost never helpful. Better off trying to go directly to the landlord.

Had an appointment to view the house , drove 30min, when arrived no one was there, called agency they said it was no appointment. Disappointed with this agency.