Ringley have always gone out of their way to be a helpful, efficient and effective service. They are also refreshingly honest, direct and swift to find realistic and cost effective solutions to any given situation. Would highly recommend them.
OMG these guys know what they are doing....my tenants are now exemplary ! Thanks to Ringley's pro-active property management team they now no longer hang washing on their balconies and turn the music down at 9am !! Made my life a whole lot easier and they pay their rent on time !!
I have found Ringley Chartered Surveyors to be extremely helpful, professional and responsive. Every enquiry and concern is answered promptly and acted upon in a thorough and timely fashion. My wife and I feel the management of River heights where we live is in excellent hands.
Most people have very little good to say about Managing Agents because they dont really get what they do.... I found Ringley's sensitive approach when I couldn't pay humbling. They had a financial hardship policy to hand and helped me get through a difficult period, not by going to Court but by helping me get money from my lender in a friendly way.
I would have no hesitation in recommending Ringley. They were appointed Managing Agent by the Tribunal after a thorough day long hearing. No significant maintenance had been conducted for some time due to disputes between the freeholders and a previous Managing Agent who did almost nothing for three years, allowing the building to deteriorate further. Ringley did get off to a slow start on account of our assigned Manager suddenly resigning which meant going back to the Tribunal and therefore further delays. However, once the Tribunal re-confirmed their appointment and Mary-Anne Bowring was appointed as Manager, the problems in the building were addressed forthwith. Ringley has a wealth of in-house expertise, legal, surveying etc. Alex Banyard, Ringley’s surveyor conducted a thorough survey, identified the remedial works necessary and breaches of the leases. Obviously items such as surveys and legal advice are not included in basic management fees, but I found Ringley’s scale of fees to be transparent - they were clearly laid out in their proposal to the Tribunal. The fee the survey for instance was £750, a competitive rate considering the previous Managing Agent charged us £2000. Ringley’s construction team, lead by Darius did an excellent job of restoring the building. It took over 2 months to get the building back into shape. If Ringley had not been managing our building, it would still look like a squat.
Ringley were recommended to me by a friend and I can't say I regret it! We had long term arrears which they collected and we had works that people shied away from-which are now done! Ultimately how a Managing Agent should be judged is how they improve the value of your property as an asset and whether it is your home or an investment. Ringley ticked all the boxes for us!
There is no perfect Managing Agent of course but Ringley comes pretty close. They genuinely seem to have senior management who care and call you back! They always look for a way through for your issues and when asking for money always justify why it needs to be spent! Ultimately they care about the asset value of our home and that was an approach we have not experienced before-despite having courted an number of allegedly competent Managing Agents over teh years
After years of not being able to tackle urgent repairs on the house due to quarrelling parties, we were very relieved to have had Ringley's appointed. Mary-Anne and her team managed to reason with the parties involved and help move refurbishment forward. - we have since had invaluable support on repair work, legal issues and general matters as a freeholder. Ringley's management of the building has always been handled professionally and efficiently. we can't recommend Ringley's highly enough.
Had a great experience with all the team from Ringley. We 100% recommend their services. Thank you once again for your understanding, patience and perseverance. They took the time to work with me and resolve all my requests. Matt
My friend Emma recommended Ringley to me. I'm glad she did. We were struggling self managing - which was good until everyone stopped getting along. We simply didn't know all the law, procedures and pitfalls to protect ourselves properly. Self interest is not the way to run a block flats. It is nice now to have professionals protect us from ourselves.
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1 Castle Rd, London, NW1 8PR, London, UK, NW1