Bought a property in July, was hounded almost every other day as the sale of my property had some delays, needless to say this was annoying to say the least and total lack of acknowledgment when I went to collect keys. Wouldn’t use again

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Multiple issues with property rental and unsatisfactory response times. Currently withholding deposit without specific reason. Recommend avoiding no matter how much you might like the property. Pictures of how they handed it over to us.

Wanted to rent a property, didn’t need to view and happy to proceed. They then proceeded to credit check me which was then passed but proceeded to show property to other potential renters. No updates and kept in the dark then a week later I got a text saying “landlord picked someone else”. Absolutely shocking!

These estate agents are a joke. They book viewings over two days and then tell you it has been sold already after you have travelled in to view the property. It's like having two days of interviews and taking the first person for the job without seeing other candidates for the position. You don't know who is best for the job without seeing every person. That's why you see everyone. This is just like seeing all the clients who might want to purchase the home for a better price. If I was selling my home I wouldn't use this firm. First in first price. Is that good for the vendor? Unprofessional .

A company that once they’ve sold your house ignore your phone calls, emails and palm you off from person to person. You don’t keep the same estate agent! Have no consistency with staff either ( they all leave). I should of stayed with Robert Ellis they’re very professional.

I would not use this company. We originally approached this company for quote comparison purposes. They were very eager to get our business and agreed a commision fee that we couldn't really say no to, even though their pitch was on the pushy side. In terms of the marketing we couldn't really complain, some good supporting documentation about how to show your home for the photographs etc and we got a sale agreed within a week. Sale progression was very poor, very slow on the uptake and a lot of reminders of 'how busy they were but they were working hard' etc. Our buyers took over 10 weeks to sort their mortgage out, in which time Ewemove were largely doing nothing to keep control of the situation. Then came the down valuation in our property, again Ewemove failed to communicate vital information that almost resulted in our buyers having to reapply for their mortgage and the sale falling through. Their sales director was very pushy about the completion date, trying desperately to get it to complete early. This lead to a situation where email communications were either lost in translation or completely ignored and we were put in a situation where the bottom of the chain was moving at a different pace, resulting in notice being handed in on rental properties before they should have and again putting the sale in jeopardy. Ewemove were quick to start the blame passing game, sending accusational style text/email messages late in the evening but refusing to answer phone calls late in the evening because they were busy with family life...working 24/7 is one of their slogans but it's not the case. This all ended with their branch Sales Director hanging up the phone on me during a heated conversation about why the bottom of the chain had handed notice in etc. All in all a very poor experience and not one I would ever want to repeat. In my experience they are not worth their fee.