Very disappointing experience as a tenant in a property managed by Manning Stainton. Unable to log issues and organise repairs in a timely fashion. Unprofessional during the time we were leaving the property and falsely claiming for cleaning costs and repairs. Probably better than some other letting agencies but could do much better.

Donna has a bad attitude

The most unprofessional service I've ever had with a lettings agency. I've rented a house for 7 months, the agency was managing the property as well. First of all the house was handed over without proper inspection, with poor hygiene. Then it took months to address repair issues, reported right from the start. One of them was actually never sorted out. I now have to deal with the previous enegry supplier as well, as it took 6 months for Manning Stainton to pass them on my details. Almost a month since I've moved out, I'm still waiting for my deposit, despite the fact I was told there are no issues with the check out inspection. Debbie from the Morley branch, who only dealt with the initial contract signing was really helpful though. I'm very very disappointed with the service!

Poor service. Sale fell through 3 times because they faffed about! Whenever we wanted to know some information we were constantly told they would call us back but alway had to ring them again...until of course they wanted something off us then they would harass us.