Arranged to view a property , received confirmation text , sat outside property at agreed time, gave them 10 minutes... I phoned only to be told they are at another viewing and wont be there for another hour..unprofessional, still waiting for a phone call from the person who was supposed to be showing me round property, you know maybe to apologise or try and get me back.. I feel sorry for vendor as well potential lost sale

poor customer service

Dreadful company. My bathroom had been like a building site for over a year and no one did anything about it, i was also left without a washing machine when that broke down. Zero customer service and the staff are clueless!

Donna has a bad attitude

Don't bother going in, after 2 enquiries on a property no phone call and now it's let!! So missed out on that due to no communication!

Poor service. Sale fell through 3 times because they faffed about! Whenever we wanted to know some information we were constantly told they would call us back but alway had to ring them again...until of course they wanted something off us then they would harass us.

Do they want to sell houses unhelpful staff!!!!!

Absolutely Awful! We recently rented a property with Manning Stainton for 6 months, throughout the whole tenancy the customer service was extremely poor and took months to address the repairs needed due to them being unable to communicate with the landlord! After being served notice that the landlord wanted to sell the property it was agreed that we would move out by a certain date. We managed to do so but Manning Stainton continued to charge us rent for the following month. With this, as well as a ridiculous repair charge for damage to the property, Manning Stainton concluded that we owed them the whole of our deposit. All tenants reading this please try and avoid renting from Manning Stainton if possible. They will squeeze every last penny out of you.

The lettings office are very unhelpful. I had to reschedule a Sky broadband installation by 3 weeks due to them refusing to come to the property and open the phone line cupboard located outside the flat (it's a ten min walk from the office to my flat) They provided me with little information and no show around on my move in day. I have had an awful first month trying to sort all of these issues out and cannot wait to move out of this flat and never use Manning Stainton again.